How do I get my own incident number and tracking code?

Mondo Technology Updated on 2024-02-24

After a traffic accident, filing a claim is an essential step. When applying for a claim, you need to provide your own accident number and query code, so that the insurance company can quickly find the relevant information of the accident. So, how do you know your accident number and query code?

First of all, we need to understand what an accident number and a query code are. The accident number is a unique number compiled by the traffic police department or insurance company for each traffic accident, which is used to identify the specific circumstances of the accident. A query code is a password used to query the details of the incident.

After the traffic accident occurs, the party concerned should report the case to the insurance company as soon as possible, and provide relevant information such as the accident scene**, accident certificate, driving license, driver's license and so on. At this time, the insurance company will generate an accident number and query code for you, and inform the party by SMS or **. If you do not receive the text message in time for various reasons, you can call the customer service of the insurance company to make inquiries.

Alternatively, if you have already received an accident certificate, you can also find your accident number and tracking code on it. Typically, an accident certificate details information such as the time and place of the accident, the condition of both parties' vehicles, and the allocation of responsibility. On the certificate, you can find a logo similar to "Accident Number: xxxxx, Query Code: xxxxxx".

In short, when filing a claim, you need to provide your own accident number and inquiry code so that the insurance company can verify the accident and make a claim. If you don't know your number and code, you can call the insurance company's customer service** to check it, or check your accident certificate. Remember to collect and save relevant information in time to avoid unnecessary troubles and losses.

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