Reporter Wang Yanhui.
On February 20, our province ushered in a wide range of strong cooling, rain and snow weather. In the wind and snow, a touch of flowing orange warms people's hearts.
It is such a group of people, they are wearing orange overalls printed with the logo of "UU errands", wearing helmets, riding electric vehicles, in order to meet the needs of users, still running in the streets and alleys of the city.
UU errands, Zhengzhou Time and Space Tunnel Information Technology Co., Ltd., a real-time life service platform in the same city with the concept of crowdsourcing of shared labor, skills and time.
On the office building of Kailin International Block A, Jinshui District, Zhengzhou City, UU errand headquarters, on a large screen of "UU Sky Eye", real-time orders are constantly flashing.
Started in Zhengzhou and ran to the whole country. From the beginning of 2015 to the present, "running" into more than 200 cities across the country, a total of more than 7.8 million registered "running men" (errand masters), serving more than 55 million users and more than 3 million merchants, UU errands in the non-stop "running" has grown into the local birth of Henan in the city of instant life service head enterprises, ranking second in the industry.
Our Henan and Zhengzhou can also give birth to excellent Internet enterprises and excellent platform economy enterprises. Looking back, Qiao Songtao, founder and chairman of UU Errands, is extremely sure, "Every technological change will bring new dividends and new opportunities, both enterprises and individuals must keep an open mind, actively embrace artificial intelligence and AI technology, and have the courage to innovate and create in new worlds and scenarios." ”
Qiao Songtao, who was born as a programmer, is a "technical man" who began to write and start a business as early as his freshman year. In the continuous entrepreneurship, he found a new "blue ocean", "how convenient it is to run errands for some urgent matters, UU errands are a small scene split out of the entrepreneurial failure project 'Love Time'." ”
Run, anything is possible. "Meet the needs of a better life. Driven by such a concept, UU errands should create a platform with "temperature, speed and attitude".
The errand master is our 'partner', a brother, a comrade-in-arms, and a family member. Qiao Songtao said frankly that UU errands are not the management agency of "running men", but the service platform of "running men" and users.
The fastest response is 1 second, 10 minutes to the door, an average of 37 minutes to complete the service in the same city, and 24 hours to help buy and send help. By integrating transportation capacity and upgrading the big data intelligent scheduling system, UU errands calculates the optimal distribution plan and matches the most suitable "running man", tracks the order status and trajectory in real time, and provides users and merchants with more convenient and efficient services in the same city.
In order to protect the reasonable needs of users, UU errands for the first time in the industry put forward the service guarantee of "slow must be compensated, loss must be compensated, loss must be compensated, special person will be delivered, and only can be insured".
These are all winning ways for UU to run errands. According to Qiao Songtao, the retention rate of contracted masters since the establishment of UU errands is 60%, and the annual retention rate of the entire instant delivery industry is less than 20%; The negative review rate of UU errands remains at 2 per 10,000, while the negative review rate of the entire instant delivery industry is 3 per 1,000.
High standards lead to high quality. In March last year, the first national standard in the field of instant delivery in China, "Instant Delivery Service Specification", was released and implemented, and UU errand is one of the editors-in-chief. "Standardization itself is a kind of innovation, with the acceleration of the pace of standard Henan construction, in the field of new formats, more Henan enterprises are also actively seizing the right to speak in industry standards. Qiao Songtao said.
Online delivery staff is a new profession, and the platform economy is a new economy. Rooted in Henan, UU errands are developing towards "new", running faster and faster and embracing more possibilities in the help of all parties.
With the support of provincial, municipal and district linkage, it can effectively solve the problem of enterprise development; Jinshui District, Zhengzhou City** provides free office space in the core area, and helps enterprises obtain 100 million yuan of credit in the activity of "10,000 people helping 10,000 enterprises". In response to the policy of "everyone with a certificate and skills in Henan", UU errands was approved as an "enterprise vocational skill level certification institution", and through the vocational skill level recognition and filing of two types of work, online delivery workers and domestic helpers, Zhengzhou Youyou Vocational Skills Training School was established to help errand runners ......transform from "more work and more rewards" to "more skilled work".
Over the years, UU has run more steadily and faster! Qiao Songtao sighed.
In a hurry in the same city, find UU to run errands. In addition to helping with pick-up and delivery, helping to buy, helping with queuing, universal help, housekeeping, driving, etc., UU errands use digital and intelligent technology to expand its business to various emergency demand scenarios "on the road, at home, and in the office", and work together with platforms such as Douyin, Tmall City, Didi Express, and Meituan Takeaway to better serve production and life.
If you have difficulty moving, you need to find someone to take out the garbage", "You need someone to accompany you to see a doctor", "The elevator is broken, and you need to carry the elderly up and down the stairs", ......In June last year, UU ran through the "ESG Barrier-free Assistant" public service specifically for the disabled and people with reduced mobility, so that life can be "love without obstacles". Up to now, more than 30,000 such "warm orders" have been ordered.
for u with u,this is uu.From the moment of its birth, UU errands have been given multiple meanings and missions. Qiao Songtao vividly explained: "U" and "post" have the same sound, and running errands is born from mail and mail; "u" is the first letter of "user" and "up", with the user first. The shape of "U" is both like a magnet and a horseshoe, and UU errands are to attract users, talents, and resources like a magnet, and to be down-to-earth and galloping forward like a horseshoe, and become a link for a better life.
Every once in a while, UU runs errands and "launches" new business. Recently, UU errands is planning to lay out new business sectors such as "UU freight" and intelligent AI, and strive to run to more "link points" in more cities, and continue to run at new speeds and new heights.
The platform economy has a lot to offer. Run, UU.