Introduction:Do you really report upwards? Grasp these 5 points and go to the heart of the leader!
Report work, don't be casual, follow a certain process.
Every industry and every company has different levels of reporting requirements and strictly follows established procedures.
This not only shows your respect for the company's or industry's regulations, but also ensures that the content of the report is accurate and complete.
In this way, any errors or omissions in the procedure are avoided and the work is carried out smoothly.
Therefore, when reporting to superiors, grasp these five major reporting guidelines.
Not only does it "package" yourself, but it also makes the leader look up to your professionalism.
Structuring said
When reporting on work, thinking well is the first premise.
We can often see that some people are in a hurry to find a leader to report because they are in a hurry and don't even understand the situation themselves.
The leader asked: Why did it happen? What is the basis for your proposal? ”
I don't know one question or three questions, or I only know one of them, but I don't know the other, and when I talk about it, the leader sounds confused.
The reason for this is that you don't do enough prep work.
Therefore, in order to avoid this embarrassing situation, it is important to clarify the purpose, content and focus before the presentation, and preset the questions that may be asked.
Here is a recommendation for everyone"Three-in-one" frame:
i.e. at the time of debriefing.
Sort out the overall framework + key nodes + problems encountered and response plans in advance.
For example, Sun of a technology company, the project he is responsible for has encountered technical problems and needs to report to the leader and ask for support.
In order to avoid the embarrassment of unclear reporting and being asked by the leader, Sun made full preparations in advance.
"Leader, I'm here to update you on the progress of the project......In this way, the report is not only structured and organized, but also allows the leader to understand it as soon as he listens to it, and has the right to make his own choice.While developing its core functionality, we encountered key technical challenges that had impacted our overall schedule.
After many discussions and attempts by the team, we came up with several feasible solution ......These schemes are currently being validated and tested.
Among them, the AB solution is the most promising solution in our opinion.
However, there are still other potential risks in the project, and we have developed corresponding countermeasures ......
This is the general process of the plan, and we ask you to take a look at it and give some professional advice and guidance so that the team can better meet the deadline. ”
It not only reflects our professionalism, but also the minimum respect for leaders.
Precision
When reporting on work, it is precisely the basic requirements.
If we speak incoherently and vaguely as soon as we open our mouths.
Or they don't know much about the basic situation that they should have mastered, and they talk nonsense.
Then it is likely to leave a negative impression on the leader as unprofessional.
In order to ensure the accuracy of reporting, we need to rigorously review the information we report to ensure that it is true, reliable and accurate.
When expressing, also avoid using vague and ambiguous words.
Rather, it's toDescribe facts and figures in specific, unambiguous language.
I recommend it to everyoneDirectly take out the data file and make itProp up.
You can print or prepare the real data to be supported in advance to support your explanation.
For example, when reporting financial data.This will not only improve the accuracy of your reporting, but also show that you are serious and responsible for your work.Accurate to a few decimal places, with corresponding charts and descriptions, so that leaders can more intuitively understand changes and trends in the data.
Tell a story
When reporting on work, it is subtly said to be a test of emotional intelligence.
A good report is of course important to be fully prepared in advance, but this point is more of a test of our ability to adapt on the spot.
An excellent work report, in addition to the content should be accurate and concise, but also need to use certain skills to improve the effect of one's expression.
For example, learn to express your opinions and ideas in a clever way, and judge the attention and interests of leaders through micro-expressions.Here it is more recommended to be"DebriefingStorytelling":At the same time, you should also pay attention to your own tone and rhythm to make the report more vivid and interesting, so as to attract the attention of the leader.
That is, it is depicted in a story-based wayDescriptionBackground, objectives and implementation process of the project.
Through vivid cases and image metaphors, leaders can more intuitively understand the innovation and practicality of the project.
Doing so will not only make your presentations more engaging, but also demonstrate your innovative thinking and presentation skills.
In short, by subtly speaking on the spot, we can not only communicate better with our leaders, but also win more recognition in the workplace.
Long story short
When reporting to work, long story short is communication skills.
Because leadership time is precious, we must try to be as concise and short as possible to deliver the most critical messages in the shortest amount of time.
During the debriefing process, to:Grasp the key points, highlight the key points, and avoid lengthy foreshadowingand inconsequential details.
At the same time, you need to learn to express complex ideas in clear and concise language.
But it's worth noting that "long story short" here doesn't mean deliberately paring back the content, but rather toLearn to elaborate on points.
Dividing important information into several key points not only makes it easier for the audience to understand and remember, but also makes the presentation more organized and centered.
I recommend this method of point elaborationThe structure of "one center, two cardinal points".
i.e. when reporting a solution to a problem:
Grasping the nature and impact of the problem first will help leaders quickly understand the severity and urgency of the problem.
Next, the core idea and specific measures of the solution are directly proposed.
For example.In this way, not only does it save time, but it also allows leaders to understand the nature of the problem and the feasibility of a solution more quickly.Leader, our project this time was a problem in the third link, which prevented the team from moving forward.
Our solution at the moment is ......to improve the process ......This is a detailed report, please take a look at it. ”
Look at the opportunity to say
When reporting on work, it is the icing on the cake to see the opportunity.
This requires not only a keen sense of observation, but also a precise grasp of timing.
Choosing the right time and occasion to report to the leader can often achieve twice the result with half the effort.
At the same time, when communicating with the leader, to:Closely observe the other person's reactions and mood changes.
For example.And there is,The report should know how to ask for instructions in a timely mannerIt is important to ask for information.When the leader is busy or in a bad mood.
We should report on the progress of our work and the problems encountered in a concise and clear manner, and avoid too much intrusion.
And when the leader is more relaxed or has a special focus on a project.
We took the opportunity to report on the details of the project and the results achieved, so that the leaders had a more comprehensive understanding of the project.
We should not be satisfied with just showing the problem to the leader, but should clearly propose our solutions and suggestions.
Don't report for a long time, and you don't make a solution suggestion, and the leader doesn't know what you want to do.
Write at the end
The so-called high emotional intelligence report is just what you express happens to say what the leader wants to know.
By following the above five reporting guidelines, you can not only better "package" and show your own thinking, but also make the leader impressed with your work ability and professionalism.
At the same time, it can also improve the efficiency and effectiveness of your reporting.
What do you think?