Recently, it has been reported that the Beijing Donghua Branch of Shanghai Pudong Development Bank has launched a free tutoring service for primary school language and English homework, but the registration condition is for customers who have deposited more than 50,000 yuan in the bank. This news has caused heated discussions on the Internet, and many netizens have ridiculed and commented. However, the Donghua branch of Shanghai Pudong Development Bank has responded that it has suspended the event.
According to the news, the bank's tutoring service is led by the bank's employees and aims to provide a welcoming environment where children can have a space to learn during the winter break. However, the condition of requiring a deposit of more than 50,000 yuan has caused some controversy, and some netizens said that "wouldn't a deposit of 5 million be tutored every day?" Some netizens said, "The tutoring fee is much higher than the interest on the deposit of 50,000 yuan, which is a good deal."
The Red Star News reporter contacted the Donghua City Branch of the Shanghai Pudong Development Bank, and the front desk staff said that the information on the tutoring homework was true, and it was an internal discussion activity at the beginning. The staff member said that the activities have not yet been officially implemented, and the specific time and details still need to be further discussed and decided by the branch leaders. In response to the feedback and controversy, the staff member said that it received a lot of letters about the needs of different residents, including some who wanted to tutor middle and high school students. Discussions are still ongoing, and the details have not yet been finalized.
Another account manager said that at first, he wanted to serve the community and provide homework assistance, but later he posted the campaign to the customer base, and the results were widely spread. The account manager confirmed to Red Star News that the event has been suspended for the time being because the impact is a bit big. However, he said that there are also some small handicraft activities that parents can bring their children to experience.
The activities of the Donghua City Branch of the Shanghai Pudong Development Bank, which has caused waves in the financial circles, have recently been temporarily suspended due to widespread attention and controversy. The original intention of this campaign was to give back to customers and increase customer loyalty, but it raised a series of questions and questions during the implementation process.
As soon as the event was launched, it attracted the attention of a large number of customers. However, as the campaign deepened, some issues gradually surfaced. Many customers reported that the rules of the event were vague, which led to many difficulties in the process of participation. In addition, some customers questioned the fairness of the event, believing that there was unfairness in some links. These issues not only affected the customer engagement experience, but also had a negative impact on the reputation of the Donghua City Branch of Shanghai Pudong Development Bank.
In response to these problems, the Donghua City Branch of Shanghai Pudong Development Bank said that they will carefully listen to the opinions and suggestions of customers, and conduct a comprehensive evaluation and adjustment of the activities. At the same time, in order to protect the rights and interests of customers, they decided to suspend this activity in order to better refine the relevant details.
For the future, the Donghua City Branch of Shanghai Pudong Development Bank said that it will continue to pay attention to customer feedback and actively communicate and coordinate with relevant departments in order to restart this activity under a more complete plan. They hope that through this experience and lessons, they can provide more comprehensive planning and execution plans for future events to ensure that the interests of customers are better protected.
In general, although this activity of the Donghua City Branch of Shanghai Pudong Development Bank has been temporarily suspended, the attention and controversy it has caused has also provided an opportunity for the bank to reflect and improve. In the future, we look forward to seeing a more mature and complete campaign plan that will bring more benefits and value to consumers.