"Girl, I have a bit of luggage, can I trouble you to help? Following the voice, Xiong Lei saw an old man with silver hair lying on his body, and she immediately strode forward to take the luggage and escort it all the way to the high-speed train in Changsha.
Xiong Lei is a passenger attendant at Maoming Station of Zhaoqing Railway Depot, although she is a post-90s generation, this year is the 9th Spring Festival she has participated in. In the eyes of others, she handles all kinds of affairs with ease, but for herself, every day of work is a new challenge.
At 13:40 on February 2, Xiong Lei stood straight at the north gate of Maoming Station, neatly tidied up her appearance and clothing, and adjusted the radio, mouth flute and megaphone.
All positions should pay attention to the safety of elevator riding, and the platform passenger should do a good job of protection under the elevator. At 14:20, after explaining the key work in the roll call room, Xiong Lei started her busy day.
At 14:30, Xiong Lei walked into the passenger duty room. "Today, there are 136 trains at Maoming Station, including 14 ordinary railways and 122 bullet trains, especially 1,200 people arriving and getting off the G6053. Her advice came over the radio. Xiong Lei's first task is to grasp the passenger flow of the day, the arrangement of the stock road and the daily shift plan of Maoming Station.
Passengers who cannot pass through the self-service ticket gate should go to the manual ticket gate to check their tickets. At the ticket gate at 14:45, Xiong Lei guided passengers while staring at the ticket gate, "Passengers with reduced mobility and children can take the vertical elevator forward, and please pay attention to the safety of your feet when taking the escalator."
At 15:15, Xiong Lei, who was patrolling on the overpass, was surrounded by passengers. "The transfer channel is in**? What should I do if I don't catch the bus? "Should I go to the ** station?" "Can you help me find my ID?" Seemingly simple questions, Xiong Lei has to answer them thousands of times in one class.
At 16:30, Xiong Lei's figure appeared on the platform. "C6977 Car 2 requires a wheelchair. A passenger on crutches appeared in Xiong Lei's field of vision, and Xiong Lei called for a wheelchair while stepping forward to help. During the Spring Festival, from the entrance and ticket gates, to the overpass, the platform, and then to the exit, she shuttled through all corners of the station like a "needle", sometimes becoming a "guide", sometimes becoming a "wheelchair guard", escorting passengers.
Duty officer, there is a passenger at the security checkpoint who is carrying contraband and is unwilling to cooperate. At 20 o'clock, the call of the security inspector came from the radio, and Xiong Lei turned around and hurried to the scene.
Hello sir, according to the relevant regulations, the alcoholic beverages carried must be well sealed, and the alcoholic beverages with clear signs and the alcohol volume percentage content is greater than or equal to 24% and less than or equal to 70%, and the cumulative amount of alcoholic beverages does not exceed 3000ml. Please understand that you are carrying an opened seal and cannot be brought on board. Through patient explanations, Xiong Lei successfully persuaded the traveler to entrust a friend to help pick up the wine.
Little girl, I didn't expect you to do so much homework! The travelers on the side gave a thumbs up.
At 23 o'clock, between the platforms, a high-speed train and the EMU were in the same frame in the light and shadow, one fast and one slow. "Please check the time and number of trains to avoid delaying your trip. Xiong Lei's gushing voice came from the loudspeaker.
At 3 o'clock in the morning, until the last train Z111 slowly drove out of Maoming Station, the big guy breathed a sigh of relief and walked to the rest room, and met Xiong Lei, who was about to inspect the checkpoint, Xiao Liu stretched his waist and quipped: "Sister Lei, now your 'spinning top' can finally turn a little slower!" ”
*: Guangzhou Railway Group.
Correspondents: Zou Yingying, Ma Qingfeng, Zheng Boyuan, Lin Xianhuan.