Recently, a netizen posted on the car forum, complaining about the M7 model he bought, saying that he regretted picking up the car for 5 days, and listed three main problems, namely brake rebound abnormal noise, high-speed driving shaking and intelligent driving function skipping. February** Dynamic Incentive Program
The M7 is a high-end smart car brand model under Huawei, with extended range power, and a total of five models in five versions and six seats, with a starting price of 24980,000 to 32980,000 yuan. The M7 is equipped with HUAWEI DATS 20, the first to achieve high-speed, high-end intelligent driving in urban areas that does not rely on high-precision maps. It has a comprehensive range of 1,300 kilometers and a pure electric range of more than 240 kilometers.
According to the owner's feedback, the actual experience of the M7 is not as good as advertised. First of all, he mentioned the problem of abnormal brake rebound, saying that every time the brake will have a spring popping sound, which is very harsh, and the braking force is unstable, sometimes it stops when you step on it lightly, and sometimes it stops when you step on it very hard. He said it made him feel insecure and affected his driving comfort. He reported this problem to the 4S shop, but the reply he got was that this was normal, because the braking system of electric vehicles is different from traditional cars, and it takes a while to get used to.
Secondly, he mentioned the problem of shaking at high speed, saying that every time he crosses the speed bump of the white line or the seam of the viaduct on the highway, the whole car will shake like a sieve, which is very unstable, and it will also make a banging metal knocking sound, making him feel that the car will fall apart at any time. He said it made him feel unconfident and affected the pleasure of driving. He also reflected this problem to the 4S shop, but the reply he got was that this is also normal, because the suspension system of electric vehicles is different from traditional cars, and it takes a period of running-in.
Finally, he mentioned the problem of the intelligent driving function jumping tickets, saying that the main reason why he bought this car was that he was attracted by Huawei's intelligent driving system, and expected to experience the charm of autonomous driving, but the result disappointed him. He said that the intelligent driving function of this car has not been launched at all, and can only use the most basic adaptive cruise and lane keeping, and there are often failures and misjudgments, which cannot reach the level of high-speed and high-end intelligent driving in urban areas as advertised. He asked about the cause and solution to the problem, but the reply was that it would need to wait for the subsequent OTA upgrade, and the exact timing and effect were uncertain.
Regarding the owner's complaints, netizens had mixed reactions. Some netizens expressed their empathy and thought that the quality and service of the M7 needed to be improved, it is recommended that car owners protect their rights.
Some netizens also expressed skepticismIt is believed that the owner of the car may have ulterior motives, or do not really understand the characteristics of electric vehicles, it is recommended that car owners be more objective and rational.
In any case, as an important product for Huawei to enter the automotive field, the performance and reputation of the M7 will affect Huawei's brand image and market competitiveness. We hope that Huawei will continue to improve the quality and service of its products, so that more consumers can enjoy the convenience and fun brought by smart cars.