In the real estate market, the delivery of houses is a very important link, which is related to the vital interests of home buyers. However, in the actual delivery process, various problems often occur, such as housing quality problems, supporting facilities do not meet the agreement, property services are not in place, etc. These problems not only affected the living experience of home buyers, but also caused a series of disputes. So, in the face of these problems, how should homebuyers seek solutions? This article will provide guidance from multiple perspectives.
Who can solve the problem of housing delivery?
1. Identify the nature of the problem.
First, buyers need to be clear about the nature of the problem. Housing delivery issues can be broadly divided into the following categories:
Housing quality issues: It involves the structural safety of the house itself, the use of building materials, the quality of construction, etc.
Supporting facilities problems: The delivered house does not match the supporting facilities agreed in the contract (such as underground garages, greening facilities, etc.).
Property service issues: Property management services are not in place, such as insufficient safety and security, poor environmental hygiene, etc.
Non-performance of contractual agreements: The developer has not completed the delivery of the house according to the standard or time agreed in the contract.
2. Collect evidence.
After discovering the problem, the buyer should immediately collect relevant evidence, such as the contract agreement, the house acceptance report, the relevant communication records, **, etc., which are all strong evidence for resolving the dispute in the future.
3. Negotiate with the developer.
Once you've identified the problem and gathered evidence, you should first try to negotiate with the developer. In most cases, developers will fix or compensate for existing problems in order to protect their own reputation and interests. During the negotiation process, the buyer should remain rational, elaborate on the problem and put forward his own requirements for resolution.
4. Seek third-party evaluation.
If the problem involves strong professionalism or there is a large difference in the understanding of the problem between the two parties, you can consider asking a third-party assessment agency to conduct an assessment. The third-party evaluation agency can provide a professional and fair evaluation report to provide a basis for solving the problem.
5. Legal channels.
If the problem cannot be resolved through negotiation, or the developer refuses to acknowledge the problem, the buyer may consider taking legal action. You can start by filing a complaint with your local property management department or consumer association, which can sometimes provide mediation services. If mediation fails, a lawsuit can be filed in court.
6. Precautions.
Timeliness: Dealing with the delivery of housing needs to pay attention to timeliness. As soon as a problem is identified, action should be taken as soon as possible.
Reasonable expectations: When making a claim, it should be reasonable, for example, when claiming compensation, it should be based on actual losses.
Legal AidWhen solving the problem through legal means, it is recommended to hire a professional lawyer to provide legal services to protect your legitimate rights and interests.
What issues should be paid attention to in the delivery of the house?
1. Check the basic information of the house
First of all, buyers need to check the basic information of the house, including whether the location, floor, orientation, and floor area of the house are consistent with the description in the purchase contract. In addition, you should also check the title information of the house to make sure that the information on the title deed is correct.
2. Housing structure inspection
Wall inspection
Check whether the wall is flat, whether there is cracking and hollowing.
Verify that the verticality and flatness of the wall are up to standard.
Ground inspection
Whether the ground is flat, whether there are unevenness, cracks and other phenomena.
Check whether the floor materials are in accordance with the contract.
Top inspection
Check whether there is water seepage, cracking and other phenomena on the top surface.
Whether the flatness and finish of the top surface meet the expected standards.
3. Water and electricity system inspection
Waterway inspections
Verify that the water flow from the faucet is smooth and there are no water leaks.
Check that the sewers are unobstructed and that the drainage system is free of unusual sounds.
Circuit check
Check that all power outlets and switches are working properly.
Confirm whether the circuit wiring meets the *** standard.
Gas system inspection
Check the gas line for leaks.
Confirm that the gas meter readings match the actual situation.
4. Quality inspection of doors and windows
Inspection of the door
Whether the door opens smoothly and whether there is any deformation.
Whether the door lock function is intact.
Window inspection
Whether the windows are well sealed and whether there is any air leakage.
Whether the window frame is firm and whether the window glass has cracks.
5. Inspection of bathroom and kitchen equipment
Bathroom inspections
Whether the bathroom facilities are complete and whether the function is normal.
Whether the waterproof effect is up to standard, and whether there is water seepage.
Kitchen inspection
Check that the kitchen's exhaust system is effective.
Verify that kitchen utensils, cabinets, etc. meet the agreed quality standards.
6. Decoration and material inspection
Decoration quality
Check whether the quality of decoration materials such as walls and floors is up to standard.
Inspect the renovation for any unfinished or flawed items.
Material inspection
Verify that the finishing materials used meet environmental standards.
Check whether the decoration materials are consistent with the materials agreed in the contract.
7. Community environment and supporting facilities
Community planning
Check whether the greenery, parking spaces, etc. of the community are as expected.
Verify whether the safety facilities of the community are complete.
Ancillary facilities
Check whether the gymnasium, swimming pool and other supporting facilities in the community are complete.
Understand the quality and cost of property services.
Home delivery issues are a common problem in the home buying process, and getting them right is crucial to protecting the rights and interests of home buyers. Through the above steps, home buyers can more effectively identify and solve problems encountered during the delivery of the home, so as to ensure that their legitimate rights and interests are fully protected. Remember, rationality, legal knowledge, and timely action are the keys to solving these kinds of problems.