A few days ago, the list of proposed winners of the 2023 Zhejiang Provincial Reform Breakthrough Award was announced, among which the "Implementation of the Reform of Love Card Elderly Care Services and the Creation of a New Model of Integrated Home Health Care with One Card" from Jindong District was nominated for the award.
In 2022, the province's first batch of "love card" pilot projects for elderly care services will land in Jindong, and the first batch of pilots will be 7, and Jindong is the only one selected in the city. Under the guidance of the provincial and municipal organization departments and civil affairs departments, Jindong has taken the lead in promoting the "love card" work of pension services from point to area.
In recent years, in the process of promoting the "love card", the service has been continuously optimized, upgraded and iterated, so that hundreds of thousands of Jindong elderly people can "enjoy their old age" at the door of their homes. In order to improve the quality of "love card" pension services, Jindong has introduced a number of professional service agencies, focusing on key groups such as those over 60 years old who are disabled and demented and the elderly over 80 years old, integrating service strength, improving service professionalism, and sinking professional pension service forces such as meal assistance, bathing assistance, and medical assistance to the village (community), so that the elderly in Jindong can enjoy professional and intimate services; Carry out the "love card" promotion bazaar activities, through cooperation with institutions and businesses, stimulate families and society to actively participate in it, and transfer the special service content from the form of "order" to the offline bazaar to experience the convenience of the "love card" service at close range; In order to give full play to the function of the "love card" to accurately serve the elderly, Jindong has mapped out the service needs of the elderly in various towns (streets) in the district, formulated a multi-dimensional evaluation form including geographical location, consumption habits, service content, ** level, word-of-mouth evaluation, etc., established a list of preferences for the elderly, and linked the elderly service resources through the "love card" for high-frequency needs such as cleaning, laundry, haircuts, bathing, and travel, so as to accurately provide elderly care service ...... for the elderlyThrough continuous reform and breakthroughs, upgrading and iteration, Jindong's "love card" pension service continues to develop in the direction of standardization, marketization, standardization and digitalization. Up to now, the whole district has applied for a "love card" 8850,000 tickets, providing more than 100,000 door-to-door services for 3,287 key elderly people, and continuously improving the happiness and sense of gain of the elderly.
As long as you order, there are professionals to come to the service, which is really convenient and intimate for us. Grandpa Fang, who lives in Chisong Town, is one of the beneficiaries of the "Love Card" service, and every time he mentions the "Love Card", Grandpa Fang will give a thumbs up. It turned out that Grandpa Fang suffered an accident many years ago and suffered a leg injury and could only stay in bed, and taking a bath became difficult. In Jindong District, a door-to-door service for the elderly in the countryside, Grandpa Fang's family put forward the demand for door-to-door bathing to the professional pension service agency, and then the service agency led the professional assessment team to evaluate the disability level of the elderly in many aspects, judging the suitable full-body bathing service for the elderly, and signed the "Bathing Service Agreement" after explaining the situation and precautions with the family, using high-tech instruments to open the intelligent bed segmented bathing service for the elderly, and dynamically monitoring the physical condition of the elderly. Ensure the physical safety of the elderly during the bathing process.
In the past few days, the weather has been cold, and the service agency has come to the door to help the other grandfather to bathe, and the nurse patiently asked: "Grandpa, is the water temperature okay, is it comfortable?" The words of concern made Grandpa Fang relax at once, and the family members also praised it again and again, giving a thumbs up and saying: "The 'love card' service is really intimate, the elderly are comfortable to wash, and our family members are also relieved." ”
Hu Pengbo, a member of the party group of the District Civil Affairs Bureau, said that the Spring Festival is approaching, and Jindong District will carry out the "love card" service to respect the old and love the old and send warmth to the home in the New Year, so as to send warm services to the elderly, condolences and care into the home, and help solve difficulties and send them to the home, so that the key elderly in the district can have a happy and peaceful New Year.