Problems with your laptop being plugged in but not charging can be caused by a variety of reasons, including software settings, a faulty power adapter, a battery issue, or a hardware failure. Here are a series of steps to troubleshoot and resolve this issue:
Make sure the power adapter and power cord are intact, no damage or loose places. Try replacing the power cord or adapter to troubleshoot.
Remove and reinstall the battery(if the battery is removable). This can help re-establish the connection between the battery and the laptop.
Check the battery health。Many laptops offer tools to check the health of the battery. Depending on your laptop brand, find the appropriate battery testing tool.
Simple restartThere are a number of temporary software issues that can be fixed, which can be one of the reasons why your computer is not charging.
In Windows, open Control Panel> Hardware & Sound, > Power Options, check your power plan settings, and make sure there are no options set to prevent charging.
In macOS, go to System Preferences > Energy Saver and check the settings.
Update the battery driver: In Device Manager, find the Battery section, right-click on Microsoft ACPI Compatible Control Method Battery, and select Update Driver.
If the issue started after a recent update, considerRoll back the driverto the previous version.
For some laptops,Update the BIOS UEFI firmwareIt can solve the charging problem. Please refer to the guide on your laptop brand's official ** to update the BIOS UEFI.
For some laptops, it can be done by doingPower reset(or battery reset) to fix the charging problem. Depending on your laptop make and model, the exact steps usually include disconnecting from the power supply, removing the battery (if possible), and holding the power button for a few seconds.
If none of the above steps solve the problem, it may be a notebookHardware failure, such as damaged power connector, motherboard problems, etc. At this time, it is necessary to contact a professional technician for inspection and repair.
Make sure to back up your important data before doing anything. If you're not sure how to take certain steps, or if the problem persists, consider contacting the notebook manufacturer's customer support service for assistance.