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*Turmoil: Shanghai Pudong Airport's ban on online car-hailing has sparked heated discussions in the society.
Policy released: Shanghai prohibits online car-hailing in PudongEast Airport Area Operations
On January 29, 2024, the Shanghai Municipal Road Transport Administration issued a high-profile notice announcing that online ride-hailing services will be prohibited from the Pudong Airport area from that day. This decision directly affects the travel needs of tens of millions of passengers, especially at the critical juncture when the Spring Festival is approaching, the withdrawal of online car-hailing from the airport has attracted widespread attention.
Platform response: Didi remains silent, and AutoNavi Taxi follows regulatory regulations
In the face of the ban, Didi Chuxing chose to remain silent, while AutoNavi said it had adopted a strategy to comply with the regulator's requirements. This makes the turmoil in the ride-hailing industry all the more compelling.
Field verification: Large ride-hailing platforms cannot place orders in the airport area
In a field test conducted at 10:19 a.m. on February 2, Southern Weekend found that large ride-hailing platforms were no longer able to provide ride-hailing services in the Pudong Airport area. Didi Chuxing's page prompts "In order to implement the relevant regulations and requirements of the city, Pudong Airport does not support online car-hailing for the time being, and you can choose to travel by car". At the same time, AutoNavi also shows that the regional operation service is temporarily closed, and does not support the release of ride-hailing information starting from the Shanghai Pudong International Airport area.
Exception: Ride-hailing companies seek loopholes and still provide services at airports
However, some ride-hailing companies have ignored the ban and continue to offer their services in the airport area. The reporter found that the Shanghai Volkswagen Travel App can still call online car-hailing at Pudong Airport. The platform "Airport Travel" claims to be the airport service butler, providing passengers with services such as airport pick-up and drop-off, successfully circumventing the ban.
Policy interpretation: issued to maintain order and trigger social thinking
Wu Xuecheng, deputy director of the passenger transport department of the Shanghai Municipal Road Transport Bureau, revealed the policy background of the ban in an interview. He explained that the Notice is not a new regulation, but a reiteration of the Several Provisions on the Administration of Online Taxi Reservation Services in Shanghai, which was implemented in 2016. Its purpose is to maintain the order of taxis at Pudong Airport and ensure that the efficient departure mode of cruise taxis can evacuate the large passenger flow arriving in Shanghai as soon as possible.
Background: Focus on the reason why "airport travel" has become a special case
Through checking the enterprise investigation, it was found that "Airport Travel" was established on December 1, 2022, wholly owned by Shanghai Airport Tourism Service***, and headquartered in the Shanghai Hongqiao Airport area. The platform, which focuses on airport services, is a special case in this ban. Its long-standing experience in the field of airport services and its special positioning could be key factors in successfully circumventing the ban.
Social repercussions: Restrictions on passenger ride-hailing have raised widespread doubts
After the ban was issued, there was a strong social response. The majority of passengers are faced with the dilemma of being restricted from online car-hailing, which has led to widespread doubts about the rationality of the policy. **This matter has been reported, and heated discussions have been set off on social media, and people have begun to think about whether the introduction of the policy will balance the competition between cruise taxis and online car-hailing, while fully protecting the travel needs of passengers.
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