What is a happy city? Understand the people, and the people understand

Mondo Social Updated on 2024-02-21

When it comes to the life experience of Aunt Cai (pseudonym) in Huzhou, you will never think of the adjective "happiness". Her husband and two sons died one after another, leaving only one grandson to live with her. It was the help of well-wishers all the way that made Aunt Cai's life road no longer so difficult. Since their grandson was in elementary school, a couple who worked in the government sponsored their children to go to school until they completed their education.

This is a story told by Chen Hao, Secretary of the Municipal Party Committee, at the Huzhou Citizens' New Year Symposium held on February 21. The couple in the story also came to the scene of the meeting, and when we wanted to interview them after the meeting to talk about some details, they kept waving their hands and saying that in Huzhou, there are too many people who are doing better than us!

Warmth, optimism and friendliness are one of the elements of Huzhou's happy picture.

Huzhou, a city located in the north of Zhejiang Province and on the south bank of Taihu Lake, is the birthplace of the concept of lucid waters and lush mountains, the birthplace of China's beautiful countryside, and the pioneer of green development, with a total area of 5,820 square kilometers and a permanent population of 3.41 million. Building a model city of ecological civilization and the happiest city is Huzhou's policy goal. A city gate is open on both sides, one side is the development of the big deal, the other side is the people's livelihood of the small fortune.

Fangerhu Prefecture to be a common people

Happy city, this is the cultural heritage of Huzhou since ancient times.

From the "Quantang Poems" "let go of life, let go of life, let go of Huzhou to be a common people", to the proverb of the Song Dynasty "Suhu is ripe, the world is full", and then to the Yuan Dynasty poet Dai Biaoyuan's "travel all over the beautiful land in the south of the Yangtze River, life only lives in Huzhou", all of which confirm the happiness and livability here. Bai Yansong, a CCTV host who has been to Huzhou 18 times in a row, commented on Huzhou: Not big, not too small, happiness is just right.

If the happiness of ancient times relied more on the resource endowment of the silk house, the land of fish and rice, and the state of culture, the modern happy city is more of a test of the level of "serving as an official and benefiting one party".

Which Huzhou people are concerned about Huzhou's GDP as soon as they wake up in the morning? He only cares about whether his pocket is bulging, whether the traffic is congested, whether the hospital is difficult, and whether the children's grades are good, these are the most direct and specific factors that affect their happiness. Two years ago, at the "Seeing Beautiful China in Huzhou" Practical Race Theme Practice Mobilization Conference, Chen Hao described the power point of building the happiest city.

Is the waist bag bulging? Is the waist bag bulging? Data for 2023 shows that the total industrial output value of Huzhou above the designated size has exceeded the trillion yuan mark, and the "little man" has taken a big step. The per capita disposable income of urban and rural residents in Huzhou reached 74,400 yuan and 47,455 yuan respectively, and the income gap between urban and rural residents further narrowed to 157, is one of the most balanced urban and rural cities in the country.

Traffic jam or not? Outreach and inward! It takes 20 minutes to Hangzhou and 40 minutes to Nanjing, and Huzhou has fully realized the "one-hour traffic circle" and the "half-hour traffic circle" with the surrounding major cities. In particular, the daily frequency of departures to Hangzhou has reached 114 classes, and the interval between shifts is only 5-10 minutes, which fully realizes the "bus-based commuting" with the provincial capital. Huzhou's rural road construction is leading the country, and has achieved leapfrog development through villages (administrative villages, natural villages) and through scenery. Huzhou is also the first in the country to realize the full coverage of pure electric buses, 2 yuan one ticket system, mobile payment, and IC card interconnection, and the integrated development level of urban and rural public transportation is leading in the country. Soon, Huzhou will be 30 minutes to Shanghai, 60 minutes to the Yangtze River Delta major cities and the "Suzhou-Xichang" metropolitan area, 90 minutes to all prefecture-level cities in the Yangtze River Delta, counties to high-speed rail, towns and towns to high-speed.

As a veteran driver, the most intuitive feeling is that the road has become better. Zhang Guoqiang, a taxi driver of Huzhou Guoyun Company, shared at the meeting that the continuous reform of the taxi industry by the municipal party committee and the municipal government has made their buddies taste the sweetness.

Thanks to the reform, Zhang Guoqiang has changed from an ordinary contracted driver to a self-employed car owner, no longer paying "share money", and is more motivated. Last year, Huzhou completed local legislation on the "Huzhou Passenger Taxi Management Regulations", allowing cruise taxis to integrate online car-hailing operations and extending the age of drivers to 65 years old. With this policy, many drivers who have already retired can increase their income and supplement their families while enjoying retirement benefits. "Master Wu Weizhong of our company is also one of them, and he also went to CCTV to talk about the benefits that this policy has brought to drivers. Zhang Guoqiang said.

Is it difficult to see a doctor? The medical skills are more exquisite, the high-quality resources are at the grassroots level, the payment is more intelligent, the medical consultation is more convenient, the reports are mutually recognized, the noon inspection is not stopped, the service is more warm, the service for the elderly is more intimate, the hospital parking is not blocked, and the medical environment is warmer and ......Huzhou's "comfortable medical treatment" falls on one detail after another. In 2023, the initiative of "non-stop inspection at noon" will be 1350,000 people in Huzhou saved time and cost. Mutual recognition of inspection and inspection and cloud imaging have saved 100 million yuan in expenses. Let the masses get sick as little as possible, go out of the city as little as possible to see a doctor, and have as little trouble as possible in seeking medical treatment, and this goal speaks to the hearts of the people.

Source: Huzhou Education.

Is the school good? According to the 2023 monitoring report on the development level of education modernization in Zhejiang Province, Huzhou ranks at 80The average value of the district and county with a score of 58 ranks first in the province. In Zhejiang Province, it took the lead in realizing the national preschool education popularization and inclusiveness of counties (districts) and provincial evaluations, and the urban and rural compulsory education communities achieved full coverage of districts and counties. All these mean that educational resources are inclusive and balanced, and that the needs for nearby enrollment and high-quality education are fully met.

In response to the reform of the middle and high school entrance examinations, Huzhou continues to promote the training of "three (famous teachers, famous principals and famous class teachers)", and builds a diversified growth path through the integrated education of primary, junior and senior high schools, the research on the "strong foundation" of the college entrance examination, and the Shenghua plan of Tsinghua University. In-depth implementation of the "1+N" student comprehensive literacy improvement action, strengthen the basic role of physical literacy, promote the multi-dimensional integration of aesthetic education, labor education, science and technology education, etc., to help children develop in an all-round way and start a happy life.

It turned out that it was very difficult to go up, and I had to stop in the middle, but now that the elevator is installed, I will go up. "Before, we slept on our stomachs during our lunch break, and our hands were numb when we got up, but now we can sleep on our backs after the seat is transformed, which is very comfortable." "Last summer, the hospital union and the kindergarten next door jointly launched a summer nursery school, and we were finally able to bring our baby to work. "I have lived in Taoyuan Future Community for a year, and there is a general hospital at my doorstep, and a family doctor can come to my door to change dressings and make rounds with a few mobile phone sign-ups. "We don't have to go all the way back to our hometown to get a marriage certificate, which is too convenient for us 'newlyweds'. "The environment of the elderly meal is very good, and the dishes are also good. ”…The young have good education, excellent education, income from labor, good medical treatment for the sick, health care for the elderly, livable housing, and public support for the weak. In the list of "2023 China's Happiest Cities" released at the end of last year, Huzhou was once again on the list.

Ask the people for advice on how to "do more".

How to make a happy city more promising? Interaction with the people is crucial. The earnest meeting is one of the ways for Huzhou to seek advice and ask the people.

In the past two years, Huzhou has two "sister chapters" at the beginning of the year - one is the first meeting of the New Year, which is a signal source, which mainly reflects the work ideas of the party committee and the development trend of the city in the new year; One is the New Year Meeting, which is more lively and relaxed, reflecting the love, heart and yearning of the people of Huzhou.

Citizen Observation Corps.

On the sixth day of the Lunar New Year last year, Huzhou held a New Year meeting for Huzhou college students, expressing their desire for young talents. This year's conference focused on the creation of a happy city, and invited representatives of rural sages, small and micro enterprises (individual industrial and commercial households), community work representatives, citizen observation group representatives, grassroots worker representatives, volunteer representatives and other new and old Huzhou people to gather together and exchange opinions and suggestions on urban construction management, public services, grassroots governance, and business environment face-to-face with the main leaders and department heads of the municipal party committee and municipal governments.

We have experienced the growth and prosperity of the homestay industry, and have also witnessed the optimization of the business environment in Huzhou along the way. Jiang Wenying, the owner of Moganshan Fern Hotel, is a doer of Huzhou's rural revitalization and a beneficiary of the transformation of lucid waters and lush mountains into gold and silver mountains.

The renewal iteration cycle of B&B is much shorter than that of hotels, but it requires a lot of investment in renovation. **The launch of the 'micro transformation and fine improvement' made me hesitate and finally made up my mind to complete the overall transformation last year, with a total cost of more than 120 yuan and a subsidy of about 240,000 yuan. Jiang Wenying said that Huzhou is the birthplace and benchmark of the national homestay industry, from the beginning of the barbaric growth to the current standardized development, the city and county levels and relevant departments have done a lot of work, "in the future, I hope that the characteristics of the homestay industry can be considered to be highly mobile, and the corresponding preferential measures will be given to social security." ”

As a representative of the township, Liu Chang, president of the Yangtze River Delta Cultural Tourism Research Institute of the Central Planning Institute, lamented the excellent location of Huzhou, and suggested that the historical opportunity of the opening of the Shanghai-Suzhou-Lake high-speed railway should be seized to deeply integrate into the Yangtze River Delta Economic Belt, build a high-quality and coordinated development of Yiye Huzhou, and bring fuller employment to the people.

Gui Mingshan, a primary school teacher at Huzhou Xinfeng Experimental Primary School Education Group, became a native of Xinhuzhou more than 20 years ago with her parents who came to Huzhou to start a business and Kaihui restaurant. At the meeting, she suggested that children under the age of 3 should be able to run childcare in the park where employees are concentrated, so that more mothers can achieve worry-free work.

Hopefully the little park near my house can have a bunker, slide and swing so I can get my little friends to come and play. The small member of the Children's Observation Mission suggested.

At the earnest meeting, what was asked was "plan", and what was asked was "action". The grassroots level is the biggest classroom, and the masses are the best teachers.

Qian Hong, secretary of the party branch and director of the neighborhood committee of Dongpersim Community, Hudong Street, Wuxing District, who spoke as a community representative, was deeply touched by this.

When our community was first established, the service position was only 300 square meters, and when we carried out renovation and upgrading, we gave the residents the choice of which function rooms to set up and what services to provide, and distributed more than 2,400 questionnaires door-to-door, and collected people's livelihood issues such as "few cultural and sports facilities" and "weak medical services", and finally selected 9 service scenarios with the highest voice among the masses, such as "cloud clinic", "parent-child center", and "persimmon study". Later, some people reported that it was inconvenient to make an appointment for the event, so we researched and opened the 'Wushang Leju' app, and the masses could make an appointment with a click on their mobile phones, and their satisfaction was greatly improved. Qian Hong said that the service that the masses need most is the best service in the community, and residents are not only the object of grassroots governance, but also the main body, and they will be able to get things done by working together.

In fact, in addition to the form of earnest talks, in the past two years, Huzhou has created many carriers that "understand the people better". For example, the municipal department "promised to the people" at the beginning of the year, "asked the people to read the file" in the middle of the year, and "told the people" at the end of the year; Every Wednesday, the "Pro-Qing Through Train, Government and Enterprise Talks" will create the most sensitive business environment for enterprises; 12345**Sunshine**"Hearing the wind and moving, handling complaints immediately" is not closed 24 hours a day, so that every social situation and public opinion can be concerned, every people's expectations can be valued, and every livelihood problem can be solved.

See" column interview scene.

From June 2022, Huzhou has opened a supervision column "Seeing" at the municipal level, which is all about the people's "urgency, distress and hope" and the problems that the city is not good-looking, unbearable or even unwatchable. supervise the broadcast of the report at 20 o'clock, and the relevant responsible departments must study how to rectify it at 21 o'clock, and act when they hear the wind, and the matter will not be overnight; One place, rectification in the whole area.

Because of "Seeing", 25,300 abandoned power poles were uprooted on the roads in Huzhou; Because of "Seeing", the 194 spaces under the bridge have transformed from a "gray area" full of garbage and hidden dangers to practical parking lots and fitness spaces; Because of "Seeing", "one school, one policy" alleviates the ...... of the old and difficult problem of pick-up and drop-off in primary and secondary schools

Affection for the lights of thousands of homes, care about firewood, rice, oil and salt, pay attention to the shortcomings of parents, and solve emergencies and sorrows, because of "Seeing", the city understands the needs of the people better, and the people understand the intentions of the city better.

In the past, I heard about it in other people's mouths and saw it in news reports, and at that time I would still be skeptical, whether it would be a 'show', whether it would be just a superficial article, until I followed the footsteps of the "Seeing" Citizen Observation Group, approached the scene at zero distance, and after seeing and experiencing it with my own eyes, I was convinced that the change in work style required by the municipal party committee and the municipal government, 'Hearing the wind and moving, not overnight' is not a slogan, but a 'key little thing' that is really implemented around the masses. Zheng Chunmei, representative of the Citizen Observation Group and product manager of the Personal Finance Department of the Huzhou Branch of the Postal Savings Bank, shared.

Happy cities have passwords

Throughout the history of modern urban development, the "first half" of urbanization is from the dispersion of factors to agglomeration, giving birth to a prosperous high-rise building and commercial scene; The "second half" is from the agglomeration of elements to the "difference" due to people, and the core of urban function iteration lies in "people".

Common prosperity is the heroic confidence of Huzhou's happiness, lucid waters and lush mountains are the solid foundation of Huzhou's happiness, innovation drive is the surging power of Huzhou's happiness, respect for enterprises and noble businessmen is the full sincerity of Huzhou's happiness, and everyone's hard work is the dazzling background color of Huzhou's happiness. Guo Bensheng, Secretary of the Party Committee and Editor-in-Chief of Outlook Weekly, who has studied the development of happy cities for many years, commented at the Huzhou Citizens' New Year Symposium that from the perspective of the history of urban development in ancient and modern China and abroad, an era in which everyone thinks about change and everyone forges ahead is often the best era for urban development. The theme practice of "Seeing Beautiful China in Huzhou" has brought Huzhou the kind of "everyone has their own track, everyone has the motivation to fight, everyone has the opportunity to shine, and everyone has the possibility of success" makes Happy Huzhou particularly vivid.

Co-construction and sharing, no bystanders, no outsiders. Compared with the shaping of form and material progress, the most difficult thing for a city to complete is the cultivation of temperament and spirit. If you are not fortunate enough to experience it, you may never imagine that endogenous power will become the spiritual temperament of the whole city.

If we use group portraits to depict the happy picture of Huzhou's spiritual temperament, we will see:

In the face of downward pressure on the economy, the city's 540,000 market entities expanded the market, grabbed orders, reduced costs, and improved quality and efficiency, which strongly supported the city's economic rebound to stabilize and improve, and showed the courage and courage of "not afraid of wind and waves and facing difficulties";

1,052 merchants traveled to more than 300 cities across the country, with 8,760 hours of full investment, the introduction of 74 projects of more than 1 billion yuan, showing the career pursuit of "traveling through thousands of mountains and rivers and enduring thousands of hardships";

The 12345**Sunshine** team answered 1.57 million calls throughout the year, with an average of more than 4,000 per day, with a 100% on-time completion rate and a three-day completion rate of 90%, showing the people's livelihood feelings of "an initial number and a people's original intention";

The "See" column team launched more than 230 reports throughout the year, including more than 110 issues of supervision reports, broadcast at 20 o'clock, and must be studied and rectified at 21 o'clock, showing the supervision effectiveness of "one place and global rectification";

The teams of Sister Ping'an, Veteran Station, and Deqing Sister-in-law set up a "heart-to-heart bridge" and sounded the "Ping An Whistle" to resolve contradictions and disputes at the grassroots level and in the bud, showing the grassroots strength of "mass prevention and group governance, joint construction and co-governance";

Bao Xin, secretary of Anji Xiayang Village, and other young people who have returned to their hometowns have taken root in the countryside, built their hometowns, promoted the wonderful transformation of beautiful villages into beautiful economies, and showed their true self style of "running after dreams and inspiring youth";

There are also courier brothers, sanitation workers, taxi drivers, volunteers and other groups, who stick to their posts, pay silently, and use their hard work and sweat to ensure the efficient operation ...... the city

One person's hard work can compose a beautiful movement of life, and the hard work of 3.41 million people is a symphony of a city's progress. So, a happy city has a password, it understands the people, and the people understand it.

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