Two employees of a company in the jurisdiction of Baoshan Road Street had a verbal altercation and beat each other, and one of them suffered a nasal fracture, constituting a second-degree minor injury. The police station organized mediation and compensation to no avail. The neighborhood people's mediator intervened in mediation to correct Cheng's erroneous understanding of "legitimate defense". The mediator "back-to-back" understood the thoughts of both parties on the compensation matter, and finally reached an agreement on the amount of compensation and signed a mediation agreement.
Such a seemingly "trivial matter" within the company, improper handling may also escalate the contradiction. Since last year, Baoshan Road Street has adhered to the development and actively explored the "Fengqiao Experience" in the new era, and continued to play the professional role of "double staff and double teachers".Prevention first, mediation first, service guaranteeand strive to achieveThe contradiction has become early, small, and smallThe goal is to create a civilized, harmonious and stable community environment.
The reporter learned that Baoshan Road Street relies on the construction of a two-level public legal service platform, combined with the contradiction data of the smart platform, to fully mobilize community forces, and in 2023, 838 contradictions and disputes will be investigated in the community.
After comparative analysis, civil disputes accounted for nearly 91% of the investigation data, and the corresponding contradiction and dispute resolution rate was 100%, which effectively prevented the intensification and expansion of contradictions.
Over the years, Baoshan Road Street has always adhered to the two-level mediation work mechanism of "street-neighborhood committee", divided the unit into communities to refine the responsibility of mediation work, gave full play to the advantages of local cadres who are familiar with each other, and regularly held regular meetings and business training meetings on mediation work to improve the quality of mediation work. Based on the consensus that mediation takes precedence,In 2023, the judicial office, the police station, and the law firm signed a "three linkage" conflict resolution work agreement, forming a good situation of joint management and joint efforts to resolve.
In order to strengthen psychological counseling and mental health education, community psychological counselors will carry out 10 publicity lectures in 2023, covering 580 people, and providing one-on-one services for 125 peoplePsychological counselingStrengthen publicity from all aspects of parent-child relationship and emotional counseling, and do psychological "massage" and "burden reduction" for the masses. Community legal counsel also goes deepPrevent pension fraud and testamentary inheritanceand more than 30 legal publicity lectures, 566 people received legal consultation services, strengthening the rule of law guidance and legal protection in daily life.
In the next stage, Baoshan Road Street will continue to learn from the advanced concepts and successful practices of the "Fengqiao Experience", continuously improve and innovate the working mechanism for the investigation and resolution of contradictions and disputes, and provide more useful experience for promoting grassroots governance according to law.
Reporter: Huang Jingjing Editor: Chen Jie**Please indicate that it is from the official WeChat of Shanghai Jing'an.
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