As we all know, Fat Donglai has always attracted attention for its excellent quality and good reputation. Recently, a period of Henan Fat Donglai Kitchen ** that caused an uproar has attracted widespread attention on the Internet. In the picture, a female employee not only squats down to taste with chopsticks when cooking noodles, but also stands up and puts the used chopsticks directly into the pot and stirs. However, after the incident, Fat Donglai Company immediately made an explanation, thanked everyone for their supervision, and said that the situation was being verified. In reality, they explained, employees were preparing staff meals, but the operation had not yet been standardized. The company urgently decided to suspend the operation of the store and rectify it, promising to give a fair account after the investigation is clear. After investigation, Fat Donglai Company officially announced the results. They rewarded the publisher, fired the employee who made the mistake, held the relevant leaders accountable, and decided to cancel the hot pot stall.
This quick and clear response and strict requirements for oneself immediately caused widespread discussion among netizens. Some netizens commented that such a serious self-examination and self-punishment are really commendable, and he is worthy of being the beloved Fat Donglai, and he looks forward to opening more branches in the future. At the same time, some people said that in fact, it is a normal practice to taste the taste and adjust it in time during the cooking process, and there is nothing wrong with female employees. However, there are also people who disagree with this, saying that in the face of such unhygienic noodle tasting operations, there are still people who think it is acceptable, and the contempt for food safety issues is worrying.
After all, there are many rights and wrongs in the red shop, and now Fat Donglai is controversial, but it is precisely because of its strength that it has won more and more attention. To better meet the needs of consumers, they must operate more carefully.
In fact, being questioned isn't necessarily a bad thing. From another point of view, receiving more attention may be a clear proof of increasing strength. In addition, it can be seen from some rational and gentle comments in the comment area that Fat Donglai has won the favor of a group of audiences, which makes many fans spontaneously actively support Fat Donglai.
Therefore, Fat Donglai should seize this opportunity to actively listen to the voice of consumers, conduct self-reflection, and summarize lessons learned. While upgrading services and ensuring product quality, they can further enhance the influence of their brands, thereby effectively enhancing their connection with consumers.