To solve people's worries, relieve people's hardship, and warm people's hearts, Donghuamen Street has always been guided by the needs of the masses, constantly building a safety barrier, improving people's livelihood and well-being, deepening grassroots governance, doing practical things for the people, and simultaneously doing a good job of handling complaints immediately and before litigation, so as to make positive contributions to building the brand building of "Zijin Donghua".
01 Handle the demolition of illegal buildings immediately after receiving the complaint.
Recently, the street has received reports from residents that the top-floor residents of a community in Duofu Lane Community have privately installed partitions and encircled them into storage rooms, which has potential safety hazards.
To this end, the comprehensive administrative law enforcement team and the Duofu Lane community jointly conducted on-site visits, and repeatedly visited households to verify the situation of households. However, at the beginning, the demolition work did not receive the understanding and support of the residents, and no breakthrough progress was made.
02Emergency medical treatment to relieve people's hardship.
Recently, the Dongchang community received a request for help from an elderly person living alone in the jurisdiction, who said that he had unbearable abdominal pain and urgently needed medical treatment.
Fan Rong, the director of the service station, immediately rushed to the old man's home after learning that the old man and child were far away in Hong Kong and could not arrive in time, and after a brief understanding of the condition, he rushed to the emergency department of Longfu Hospital with a wheelchair, and took the old man to draw blood and do CT according to the doctor's examination requirements, and accompanied the old man throughout the whole process to give comfort.
In order not to delay the elderly to seek medical treatment, Fan Rong advanced the medical expenses, and at the same time arranged for the social worker to contact the old man's son to inform the old man of his condition, and asked a nurse for the elderly to take care of the follow-up matters.
Throughout the afternoon, Fan Rong and the social worker who arrived later stayed with the old man, telling the old man to cooperate, and he left the hospital at ease until five o'clock when everything was arranged. The community is also continuing to pay close attention to the medical treatment of the elderly to help them recover as soon as possible.
03 Solve people's worries before litigation.
Recently, some residents in Nanchizi community reported to social workers that there were falling tiles in their homes, worried about potential safety hazards, and hoped that the community could help investigate the situation.
After getting the news, the community section director immediately set off and rushed to the resident's home, in order to accurately find the place where the tiles fell, the two section directors borrowed a ladder to climb the two-meter wall and began to watch for a long time.
After confirming that the tile had fallen from Mr. Yuan's house, the staff immediately went to his home to explain the situation and discuss solutions.
However, the tile problem is still being communicated, and Mr. Yuan reported to the community that there is a construction vibration in his house, which is very troublesome, and he hopes that the community will solve it simultaneously.
New requirements in the new era, new responsibilities and new actions. The street will always be guided by theme education, take doing practical things for the people as an important content, continuously improve the ability and quality of serving the people, improve the "people's livelihood" with "small incisions", and build a safe, harmonious and livable living environment.