Xiao Jiang came to work in Hangzhou not long ago.
Both he and his girlfriend want to have a pet as a companion.
So I picked a blue and white cat on the Internet.
When your pet arrives
He didn't think it was the same one
Ginger: It was after he sent a lot of cats, and then we picked a "little girl" that we liked better, which drove very well, and then had a very fair face, and we picked a younger sister. It was the cat that arrived on Wednesday, and when we went to Xiaoshan International Airport to get it, we found that it was not the cat we wanted at all.
Xiao Jiang said. Consulted on ** last month.
Meow cat cute pet angel store.
The other party said to add WeChat
Hair ** pick
Xiao Jiang picked the one mentioned at the beginning.
Paid 1400 yuan.
But. When the cat arrived, he felt that something was wrong.
Ginger: A small spot here, a small black spot on the nose, and then a small black spot on the chinThis kind of cat is not the one we want at allThe face we want is very white and not the same at all.
Xiao Jiang said that the cat was rejected by them
It is still in the shipping center
The store thinks it's the same cat.
It's just that there are beauty filters and lighting beautification in **.
So it looks like there's a difference.
In the circle of friends of "cute pet little angel".
There are also a lot of pet cats for sale.
There is a mention in the purchase instructions of the circle of friends.
Publicity** are all taken 3-7 days ago by beauty filter hairdressing
There is a slight difference in hair color with the spot shot
Ginger: But the beauty, the top of its face, the outer eight side is also this color, he didn't get rid of it at all, and then the spots on the side of his nose and chin were all p.s.
Journalists: You don't think this is beauty?
Ginger: yes, that's obviously called ps.
Journalists:What's in your heart?
GingerWe want the 1,400 dollars back now, and I want to return it, to that cattery.
Xiao Jiang introduced. The store offered to compensate 600 pieces of cat food
He refused
After that, I couldn't contact each other.
Ginger: They refused to communicate without replying to messages.
Journalists: Do you still pick up the ** now?
Ginger: No.
The reporter sent a message to the other party.
No response was received.
And the situation was reflected.
*Consumer Services of the Platform**.
**Platform Consumer** customer service: Do we have this order number?
Ginger: It is to guide me to offline sales, that is, how I ask him questions, he always sends me a plus his WeChat pick-up cat.
**Platform Consumers**: Here to help you record, help you try to apply, and then you are a WeChat or Alipay chat screenshot sent to Xiao Er, Xiao Er here to help you submit.
Journalists: He also fed back this problem to us**, you see if there is a public relations department on the consumer** side, and then the handling of this problem will be explained to us feedback.
**Platform Consumer** customer service:I see.
As of press time. We have not yet received a response from the platform.