Ms. Zhan said she was in HangzhouDo **
Started in August last year.
withYiwu Haoyu clothing***Cooperate.
A batch was orderedHit **
After the product was delivered, she found that it was the wrong size.
Ms. ZhanIt is a crotch and buttocks liftingI sent them a specific requestThey sent it to me with a slight alteration and I was very satisfied. Then I confirmed the four sizes with them, sent them to me, and when I was completely sure, I started to pay them a deposit.
Journalists: Have you received any of the four sizes of samples before?
Ms. ZhanI received three,S code, M code, and XL code.
Ms. Zhan introduced.
The total amount of the purchase and sale contractIt's 53,000 yuan
As of the end of October 2023.
She paidFull payment
All goods were received in early December.
About half a month later.
She found to hit the ** size.
It is different from the final sample
Ms. ZhanAll sizes have a 5cm smaller waistlineCompared with my sample, the position of the sponge pad and crotch pad has an error of 3 cm.
Ms. Zhan used the samples she received earlier.
Comparison was made with the goods received later.
Hit the waist circumference of ** andThe position of the crotch pad is not the same
She told reporters.
Later, with the staff of Yiwu Haoyu Clothing.
Communicated the rework plan and the compensation planFailed to negotiate.
She recorded the communication as she spoke.
Recording provided by Ms. Zhan: than the earliest did not set is not a small yard, when sending samples,Maybe they got the wrong size and pushed it forward by another yardSo now it's two yards smaller.
Ms. Zhan: I asked them to return the item for a refund.
Find Yiwu Haoyu clothing***
A staff member came forward to connect with Ms. Zhan.
He said that he would discuss a solution after confirming the situation.
Later, the company replied in a text.
This batch of products is entrusted to the joint ventureExternal processing and production
In the process and quality requirements of the product.
There is a communication gap with the processing plant.
The company is under supervisionThere is no seal
This has led to a current divergence of opinion.
Since the shipment to the customer is December 4th.
Opinions differed at the end of December.
The feedback time has exceeded the accounting period with the processing plant
The processing fee has been settled.
The company is actively communicating with the processing plant and negotiating solutions.
The negotiation and resolution period will be relatively long
Ms. Zhan said that she would also consider taking legal steps to resolve the issue.