With the passage of time, many old chain brand stores that have been operating for many years may gradually show traces of time in terms of hardware facilities, but it is these stores that have gone through ups and downs that carry the profound heritage of the brand and the memories of countless guests. In a highly competitive market, long-established stores must work service quality if they want to continue to attract core members and repeat customers. By providing meticulous, thoughtful and warm service, the long-established store can not only make up for the lack of hardware, but also touch the hearts of guests and build a long-term loyal relationship. In this way, the old store can stand tall in the torrent of time and glow with new vitality and vitality.
Echarm Hotel Panlong City Wanda Branch - Facade.
Founded in 2014, the Echarm Hotel brand under Dongcheng Group is a leading mid-range hotel brand in China, and the Echarm Hotel located in the commercial street of Wanda Plaza in Panlong City, Wuhan has ushered in its seventh year of opening.
Echarm Hotel Panlong City Wanda - Restaurant.
Since its opening, Echarm Hotel Panlong City Wanda has always adhered to the concept of "service first" and is committed to providing high-quality and personalized services for every guest. It is this unremitting pursuit that has won the trust and praise of the majority of guests during the operation of the hotel. Since February, up to now, the hotel's comprehensive occupancy rate has reached 101, and it is difficult to find a room. At the same time, the hotel's core members have a strong sense of belonging and stickiness, and the hotel's member repurchase rate has been nearly 60%, and in the long run, the hotel's guest source structure is sustainable, stable and healthy.
Echarm Hotel Panlong City Wanda - guest rooms.
The hotel's success is not accidental, but stems from its unique location, excellent facilities and attentive service. Located in Wanda Plaza Commercial Street, Echarm Panlong City Wanda Branch is only 30 minutes' drive from Tianhe International Airport and 20 minutes' drive from Hankou Railway Station. It can not only meet the needs of guests for eating, drinking, playing, having fun and shopping in one stop, but also provide rich supporting facilities such as buffet breakfast, so that guests can feel the warmth and convenience of home while enjoying a comfortable stay.
Echarm Hotel Panlong City Wanda Branch-Cinema Advertisement.
In order to repay the love of our guests, Echarm Panlong City Wanda has launched a series of personalized value-added services, such as giving milk to guests when they check in, adding children's books and dolls to the lobby space, giving good night ginger tea for supper, and preheating the air conditioner in the room before guests check in. In addition to high-quality service, Echarm Hotel Panlong City Wanda has also established a good win-win relationship with surrounding merchants. While enjoying the hotel's high-quality services, store members can also enjoy exclusive discounts from surrounding merchants, providing guests with more abundant consumption choices and benefits.
Echarm Hotel Panlong City Wanda - Warm Heart Ginger Tea.
The success of Echarm Hotel Panlong City Wanda is undoubtedly the epitome of the excellent quality of the Echarm Hotel brand. As a leader in the mid-range hotel market, Echarm Hotel has more than 400 stores in operation nationwide, each of which carries the brand's insistence and pursuit of service quality. In the future, with the continuous change of market demand and the increasing upgrading of consumer demand, Echarm Hotel will continue to adhere to the original intention of service, meet the needs of every guest with more refined and personalized services, and strive to become a benchmark in the mid-range hotel industry.