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On December 30, 2013, China Eastern Airlines flight MU679S postponed its departure due to weather conditions, and more than 300 passengers had to wait at night. However, at around 11 p.m., a man surnamed Dong suddenly appeared in business class and demandedaviationThe company upgrades the babysitter for free. This request was triggeredFlight attendantsThe fierce dispute between the personnel and Dong led to the flight that was supposed to take off at 11 p.m. and did not take off until 2 a.m.
Expanding: Dong's actions are really incredible. On what was supposed to be a calm plane, he suddenly broke into the business class and demanded it loudlyaviationThe company fulfills his request for a free upgrade. Flight attendantsThe officers tried to persuade him, telling him that doing so would affect the travel experience of other passengers, but Dong was unmoved. He insistedFlight attendantsGot an upgrade for his babysitter and threatened to complainFlight attendantsPersonnel. This vexatious behavior made the other passengers feel angry and dissatisfied, and they criticized and blamed Dong. In the face of everyone's condemnation, Dong did not relent, but became more excited, causing the departure time of the flight to be continuously delayed, and finally missed the best departure time.
Why did Dong ask for a free upgrade? It turned out that he had only bought two of themFirst Classand an economy class ticket. However, when his child caused crying on the flightFlight attendantsRemind him to take good care of the child so as not to disturb other passengers. Dong took the opportunity to make a request and demandedaviationThe company upgraded the babysitter he hired. Such a request is very unreasonable and shamelessaviationOf course, the company will firmly refuse. However, Dong did not give up, and he continued to threatenFlight attendants, asking them to take care of his children at all times. Flight attendantsThe personnel could only keep persuading, but to no avail.
Expanding: Dong's behavior is incomprehensible and unacceptable. As a passenger, he should know how to get along with others and respect the rights and needs of other passengers. However, he used his child's crying as an excuse to make excessive demands. He didn't just askaviationThe company upgraded the babysitter he hired for free and threatened to complainFlight attendantsPersonnel. Such a request is very unreasonable and selfishaviationThe company certainly won't be satisfied. However, Dong did not relent, but took the opportunity to make more excessive demands, demandsFlight attendantsTake care of his children all the time. Flight attendantsThe officer could only constantly explain and persuade, but could not change his attitude.
Dong's behavior not only caused the flight to be delayed in departure time, causing unnecessary losses to more than 300 passengers, but also may have caused some people to miss important moments and appointments. A passenger said that she originally chose to take flight MU679S back to Chengdu in order to take an important exam, but due toFlight delays, she was unable to take the exam as planned. There was also a passenger's daughter who had to take an important exam that was only held once a year, but was also unable to take it on time because of a flight delay. These regrets and losses cannot be measured by money, and these consequences are caused by Dong's irrational behavior.
Expanding: Dong's behavior has had a serious impact on the normal operation of the flight and the interests of other passengers. His excessive demands and irrational behavior caused the flight to not depart on time, not only leaving many passengers having to wait at night, but also possibly causing some to miss important appointments or moments. For some passengers, it is an irreparable regret that what may be missed is an important gathering with loved ones, or the last meeting with a loved one. And all this is due to Dong's selfish and unreasonable behavior. Dong's behavior brought unnecessary distress and dissatisfaction to other passengers. His unreasonable demands and threatening behavior not only angered the other passengers, but also made themaviationThe company's image is damaged. Passengers: YesaviationThe quality of the company's services and processing capabilities have been questioned, arguingaviationThe company did not properly handle Dong's problem, resulting inFlight delays。This negative impact may affect:aviationThe company's reputation and the trust placed in it by passengers.
Aimed at Dong's irrational behavior,aviationThe company should take appropriate measures to deal with it. First of all,aviationThe company should give Dong a corresponding warning and seriously criticize his behavior. Secondly,aviationThe company should impose financial penalties on Dong to compensate for other passengersFlight delaysand losses incurred. And most importantly,aviationThe company should blacklist Dong and ban him from taking it on future flights. Such penalties can act as a deterrent, reminding other passengers to follow the rules and respect others, while also protecting the rights and interests of other passengersaviationThe reputation of the company.
Expanding: Dong's behavior is an act that seriously interferes with the normal operation of the flightaviationThe company should punish him severely. First of all,aviationThe company should give Dong a corresponding warning and seriously criticize his behavior. Secondly,aviationThe company should impose financial penalties on Dong to compensate for other passengersFlight delaysand losses incurred. And most importantly,aviationThe company should blacklist Dong and ban him from taking it on future flights. Such penalties serve as a warning to other passengers to follow the rules and respect others, while also protecting the rights and interests of other passengersaviationThe image of the company. For such bad passengers,aviationCompanies should have zero tolerance and take resolute measures to punish them in order to maintain themaviationorder and the legitimate rights and interests of passengers.
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