On January 25, the 6th Global Business Leaders Forum** hosted by the Economic Observer was successfully held. In this forum, Ms. Luo Xiaoli, President of Otis China, delivered a keynote speech on the topic of "Digital Innovation Drives Sustainable Urban Development".
The following is a transcript of the speech:
Ladies and gentlemen, it is my honor to share with you my views on digital innovation in smart cities in China and around the world.
As China deepens its high-quality development, the demand for innovation from advanced manufacturing enterprises is increasing day by day. For Otis, this requires us to increase our efforts to innovate and help cities grow.
Otis is a global leader in vertical transportation. 170 years ago, our founder, Elisha Otis, invented the safety brake device and founded Otis, an invention that made elevators safe and opened up new possibilities for urban development. Today, Otis manufactures, installs, modernizes, and maintains elevators and escalators in more than 200 countries around the world. We escort people's travel, and at the same time are committed to the development of future elevator innovation. With the rapid development of digital technology, Otis continues to help build a more connected world and make dreams come true.
Today, relying on technology and innovative development, we can realize the remote monitoring and management of intelligent elevators, which can be upgraded with buildings and technologies. We work with our business partners and customers to design and reinvent the way people travel in the future and enrich the smart city ecosystem. To this end, Otis has established our world's largest R&D center in China. R&D of digital technologies and vertical mobility solutions in China, working with customers, developers, public institutions, etc., to build smarter and more sustainable cities of the future. At the same time, it focuses on infrastructure construction and building modernization. We are gradually replacing old elevators with more compatible and energy-efficient elevator and escalator equipment, and installing smart elevators in old buildings to improve the quality of life of residents.
Otis leads the elevator industry and grasps the pulse of the market, especially focusing on several aspects:
First, customers want to be connected and connected. Otis uses IoT technology to lead the elevator industry from mechanization to digital upgrading. Whether it's collecting and analyzing real-time data on elevator operations, fixing potential faults, or remotely activating subscription services for customers, Otis strives to meet customer needs and create benefits in design, safety, health, service, experience and support. Passengers also want to travel more efficiently and smoothly. Our contactless ride solutions are expanding, allowing passengers to call elevators using just mobile devices, facial recognition, or gestures. Smart screens in the car provide infotainment information and provide remote access to experts to support passengers in the event of a trapped person.
In addition, colleagues at Otis want to be connected. Our technical experts provide support with an understanding of customer needs. The dedicated maintenance team escorts the daily travel of passengers. Advanced digital technology makes everyday travel smoother, faster and safer. Otis is proud to be an essential part of urban mobility, enabling people to move quickly, efficiently and safely in emerging smart cities. Our R&D centers in Shanghai and Tianjin, along with our colleagues in offices, residential buildings, hospitals, airports and train stations across the country, are working to develop more advanced technologies and shape the future of the industry and the city. At last year's China International Import Expo, we unveiled a series of new digital innovations, including the Otis Futuristic Super Elevator that breaks through traditional elevator design and functionality. We will explore ways to expand cooperation with other innovative companies and accelerate the pace of innovation.
Otis actively supports China's high-quality development and escorts people's travel in a higher, faster, and smarter world.