"Don't run, sit down, there's too many people! "In the north waiting room of Jiaxing Railway Station in Zhejiang, a male passenger chased a child. Chen Zhengyi and Meng Yuting, who were busy at the "Red Boat" Lei Feng service station, noticed the two passengers, one big and one young, and it was obvious that the young man was a little helpless against the children who were running around.
Little brother, do you want to play this puzzle with your sister? Chen Zhengyi walked up to the child with a puzzle and said with a smile, "There are a lot of gadgets at our service desk, let's go over and take a look." The child obediently took Chen Zhengyi's hand, walked to the service desk, and quietly studied the puzzle with Meng Yuting. "You guys really have a way, her mother is not here, I really can't control this leather child. The male traveler sighed.
Since the start of the Spring Festival, the number of passengers at Jiaxing Railway Station has increased significantly, and some passengers who have come to ask for help will continue to gather next to the "Red Boat" Lei Feng Service Station in the waiting hall. Chen Zhengyi and Meng Yuting, who worked at the service desk, would take out a bag from time to time and rummage in it. The bag is like a magical "treasure bag", as if anything can be "conjured", and it will never disappoint the traveler.
Chen Zhengyi told us that this is the "secret" of the "Red Boat" Lei Feng Service Station to help passengers solve problems** Originally, in daily work, several post-95 and post-00 little girls paid attention to some temporary needs of passengers, especially during the Spring Festival, when there were more passengers, these needs were more obvious.
The children on the journey are easily irritable and need to be appeased by the noisy environment, so they prepared some small dolls, small puzzles, villain books, cute hairpins, etc., to coax the crying children. The elderly who go out sometimes need reading glasses, magnifying glasses, and a portable bag when the packaging bag of the carry-on items is damaged. Girls also tend to have some emergencies, they will intimately prepare small bags of brown sugar, individually wrapped sanitary napkins, rubber bands, etc. In addition, nail clippers, card pick-up needles, dental floss, sewing kits, emergency mobile phone chargers and other convenient small supplies are also readily available in the "treasure bag".
As the National Youth Civilization, the "Red Boat" Lei Feng Service Station inherits the "Red Boat Spirit" at the railway window and serves passengers for a better trip. This group of post-95 and post-00 girls have guarded this responsibility field with heart and affection, slowly accumulated, worked hard, silently dedicated, constantly summed up experience, and thought about innovative service methods. The small measures are full of their great sincerity, their "treasure bags" are getting bigger and bigger, and the smiling faces of tourists are more and more.
Trainee Editor: Zheng Xinyi.
*: China Youth Daily client.