Household registration **, the window to receive the masses of the police warm-hearted service; In front of the electronic screen, the community police who promote anti-fraud speak seriously; In the mediation room, the police on duty who identified the "crux" of the problem skillfully turned ...... fightingScenes reflect the daily life of the Chengguan Police Station of the Public Security Bureau of Sanming City, Fujian Province.
As an important transportation hub and commercial distribution center in Sanyuan District, Sanming City, Chengguan Police Station receives more than 5,900 police cases and accepts more than 300 cases every year, making it one of the police stations with a more complex public security environment in Sanyuan District. In recent years, the Chengguan Police Station has integrated "investigation thinking" into the "people-centered" service concept, and has done a good job in the masses with the goal of "working hard to be powerless", and has been awarded the honorary titles of "the police station that the people of the province are satisfied with", "the province's excellent public security police station", "one-star provincial youth civilization" and so on.
"Three wake-ups": seamless connection with the closed loop of police information.
Ms. Wang, a resident of the jurisdiction, is suspected of being a telecom fraud, please go to deal with it! "On January 15, 2024, a "million guarantee" type fraud occurred in the jurisdiction of the Chengguan Police Station, and at that time, the police were dispatching another police. "I'll go! Deng Tao, a community policeman, responded as soon as possible, and set off quickly, rushing to the scene against time, and Liao Yijian, the deputy director of the shift, also quickly came to the comprehensive command room to study and empower.
Deng Tao contacted Ms. Wang's daughter Guo and asked her to help wake up her mother, who was transferring money; On the other hand, he rushed to Ms. Wang's residence in every possible way to give early warning and dissuasion and stop payment.
When Deng Tao arrived, Ms. Wang was transferring a large amount of money, and she was just one step away from transferring money. At that time, Ms. Wang had already transferred 50,000 yuan, and if the payment was not stopped in time, then more than 1 million yuan in her card would be cheated away. Deng Tao said.
Afterwards, Deng Tao came to the door again and made a return visit to Ms. Wang, which was a "second awakening". Not only that, but after the incident, the police station also mobilized the community neighborhood committee, the neighborhood office and other forces to jointly persuade Ms. Wang again and carry out "three awakenings", until Ms. Wang woke up and completely stayed away from being defrauded.
We should do the 'three awakenings' in the prognosis and defense, in order to implement the 'psychological defense' to the "last centimeter", so that the masses can wake up and truly protect the 'money bags'. Dong Zhoukai, director of the Chengguan Police Station, said.
In response to the people who are being deceived, the Chengguan Police Station gave full play to the determination and perseverance of "breaking the casserole and asking to the end" and "must find you" in the investigation of the case, and then carried out regular return visits with patience and carefulness to wake up. Since 2023, the prognosis of the Chengguan Police Station has achieved the goal of "zero fraud", and a total of more than 300 yuan of losses have been recovered.
Just to get it done": linkage with multiple parties to resolve disputes.
Thanks to Officer Deng for his introduction, I have learned a lot through this exchange. Ye, a property manager in the community, held the hand of Deng Mozhao, an instructor at the Chengguan Police Station, and said.
In November last year, there was a conflict and dispute between the property and the property committee in the jurisdiction, and the police intervened in the front and took the initiative to fully understand the demands and opinions through face-to-face communication, so as to avoid the intensification of emotions between the two parties. On the basis of in-depth understanding, Deng Mozhao linked up with the community neighborhood committee and the neighborhood office many times, actively guided the two sides to effectively solve the problem, and finally found a breakthrough point.
As long as you can 'solve the case', all kinds of ideas are worth trying, which is the flexible approach of every 'investigator'. How to use "investigative thinking" to resolve conflicts and disputes? Deng Mozhao contacted Li, the person in charge of another property company. Deng Mozhao said that Li's property company is large in scale and has rich experience in the industry, so let him work together and make suggestions, which may have unexpected effects, so there was the previous scene. In the end, under the active guidance and coordination of various parties, the Owners Committee and the property reached a preliminary agreement.
No matter how difficult the dispute is, it is necessary for the police to use their brains, be diligent in thinking, and take the initiative to give full play to and link all resources and forces, just to resolve contradictions and solve hidden dangers at the grassroots level. "Single-mindedly solving the case, just to get it done" is the characteristic and embodiment of "investigative thinking". Since 2023, the Chengguan Police Station has successfully mediated more than 400 cases of various conflicts and disputes.
Always think": the heart of the masses to help with affection.
It's cold, who is your first thought? "Huang who lives in the Hongyinshan community. Dong Zhoukai said with a smile. Due to some reasons, Huang's house has always had a power outage problem, and he usually lives alone, which is very inconvenient.
Early in the morning of January 22, Dong Zhoukai and community workers came to Huang's house with condolences, but they didn't expect Deng Mozhao, the instructor of "Soul-Spirited", to be already chatting with Huang in the house. "I didn't expect Lao Deng and I to go together. Dong Zhoukai said, just like a case handed over to you, as long as the suspect is not caught, no matter how long it has been or how many positions have been adjusted, you will always have it in your mind.
As long as there are people asking for help, the police of the Chengguan Police Station will go all out, and strive to do a good job of civil affairs with "investigative thinking" - the elderly go out and get lost, and the police will find it within 5 minutes; The red mushrooms of the masses were stolen, and the police followed the line to track them for 2 hours to find them; The people's satchels were lost, and the police walked the streets and alleys to investigate, and successfully returned the ...... within 1 hour
In 2023, the Chengguan Police Station will recover more than 50 yuan of stolen and lost property for the masses, rescue 165 lost elderly and children, and rescue 13 trapped people.