In the modern hotel industry, in order to improve the customer experience and improve operational efficiency, intelligent guest control systems have become the standard. These systems not only improve the comfort of guests, but also bring convenience to hotel management. So, what are the parts of a complete customer control system? Let's explore this intelligent world together.
Core master control
The core master control part is the "brain" of the guest control system, which is responsible for coordinating the work of each part. This part usually consists of a room control unit (RCU) or a wireless gateway. The RCU control host is like the commander of the hotel room, it can receive and send commands, and control various devices in the room. The wireless gateway is a communication hub that ensures the smooth flow of information.
Sensors
The sensor segment includes door magnetism, infrared sensing, radar, light detector, etc. The sensor mainly provides detection signals for the core main control, and provides reference conditions for the logical judgment of the control host. For example, a door magnetic sensor can detect the status of a door, an infrared sensor can detect human movement, a light detector can detect indoor light intensity, etc. These sensors provide a wealth of information input to the guest control system, enabling the system to perform intelligent control more accurately.
Smart switches
The smart switch part provides residents with the ability to control lights, air conditioners and other equipment. This includes switch panels, plug-in card power takers, thermostats, and bedside sockets. With these smart switches, guests can adjust the lighting and temperature in the room according to their needs, allowing them to personalize their environment.
Intelligent voice
The intelligent voice control part is a highlight of the customer control system in recent years. It is divided into two forms: voice and local voice. **Voice control,Such as tmall elf speaker and small speaker,You can connect to cloud services through the Internet,Execute various commands。 Local voice control, on the other hand, does not rely on an internet connection, and each guest control brand can develop its own local voice recognition system to provide more private voice services to guests.
Motorized curtains
The motorized curtain section provides guests with convenient curtain control. In star hotels, curtains and screens are equipped with electric controls, while in budget hotels, only curtains are usually electrified. Whether it's the first rays of sunlight in the morning or the quiet starry sky at night, guests can easily adjust the opening and closing of curtains with the touch of a button or smart voice.
Smart door locks
As the first line of defense for security, the importance of the door lock system is self-evident. From the traditional card lock to the current popular face recognition unlocking and mobile phone unlocking, the development of the door lock system is also constantly catering to the progress of science and technology. Facial recognition technology allows guests to quickly identify and unlock the door by simply standing in front of the door, while mobile unlocking allows guests to unlock the door of the room through a mobile app, providing great convenience and security.
In summary, the control system is like a sophisticated orchestra, and every part is an indispensable musician. From the core main control to the intelligent switch, from voice control to electric curtains, to the door lock system, every link is to create a comfortable, convenient and safe accommodation environment for guests. With the continuous advancement of science and technology, the future guest control system will be more intelligent and personalized, bringing guests a more memorable stay experience.