Recently, a ** has aroused widespread attention and discussion on the Internet. ** shows a male passenger entering the dining areaFlight attendantswhere it isFood trucksand expressed dissatisfaction and complaints to it. Passengers claimedFlight attendantsThe sound of eating is too noisy, which affects my rest. WhileFlight attendantsresponded that because he had just gotten up to take on the night shift, he chose to be inFood trucksdining, and said that there is an opinion to be raised, and there is no need to use a mobile phone to shoot ** to blame. Passengers emphasizedFood trucksIt is a place for passengers to eatFlight attendantsThe rights and interests of passengers should be respected.
Shortly after the passenger posted **, on a certain platform, the male passenger called the K511 trainFlight attendantsGather in the middle of the nightFood trucksInside, disturbed the rest of the passengers, and saidFlight attendantsThe attitude is very bad. This remark has aroused more people's attention and discussion.
In the face of the development and trend of events,Guangzhou RailwayThe Changsha passenger depot issued a statement that night. According to the description, the train is the K511 train from Shanghai South to Haikou, and it is ready to take over the night shift during the operation of the trainFlight attendantsGo toFood trucksAn argument broke out with a traveler during the meal. In this regard,Guangzhou RailwayThe Changsha passenger depot attaches great importance to it, and after investigation and verification and understanding of the relevant situation, it is confirmedFlight attendantsInService mindedThere are deficiencies in the aspect that affect the rest of the passengers, so on the partiesFlight attendantsCriticism education and assessment were carried out, and sincere apologies were expressed to the affected passengers.
After the incident developed further, the reporter contacted the passenger concerned and learned about his explanation and attitude towards the whole incident. Passengers say they don't want to ban it entirelyFlight attendantsInFood trucksdining, his complaints are mainly aimed atFlight attendantsThe act of speaking out loud while eating. Especially considering that it was late at night and the other passengers were hoping for a restful night's sleepFlight attendantsThe behavior is undoubtedly disturbing.
The passenger also said that he had been on the shoot several times before the shootingFlight attendantsThe act expressed dissatisfaction, howeverFlight attendantsHowever, they claimed that they did not hear it and thought that the passengers were finding fault. On the one hand, this led to the accumulation and outburst of emotions of the passengers, "I was very excited at that time, and I did not express my meaning clearly".
Regarding the passenger's remarks, he also realized the inappropriateness and issued a public apology statement that night. He made it clear that in the case of language rush, it was said that "the waiter is not qualified to be there."Food trucks"Eating" was not his original intention, he just wishedFlight attendantsAbility to lower the volume of speech.
As can be seen from the development of this event, the passengers withFlight attendantsThe dispute between them is not unsolvable, but requires mutual understanding and respect from both parties. Passengers for:Flight attendantsbut he also made it clear that he did not mean to ban it entirelyFlight attendantsInFood trucksMeals, but hopesFlight attendantsBe able to pay attention to your words and deeds, and respect the rest needs of passengers.
At the same time,Flight attendantsThey should also be aware of the impact of their actions on the rest and feelings of their passengers, and pay more attention to detail and balance in their services. Good communication and cooperation can only be established if both parties can understand and respect each other's needs.
Given that the frequency of similar incidents is not uncommon, it is more important for relevant businesses and institutions to pay more attention toFlight attendantsIt is very necessary to cultivate professional quality and improve service quality. Only through continuous improvement and perfection can we better meet the needs of passengers and improve the level of service in the industry.
In the passenger withFlight attendantsMutual respect and understanding in the relationship isCritical。Whether it's inFood trucksMeals and other aspects of the service are neededFlight attendantsWorking together and supporting each other with our passengers is the only way to create a more harmonious and comfortable tripenvironment