In recent years, Xiaohongshu has become a must-have social platform for more and more young people in the fashion and beauty circles. However, due to some force majeure factors, sometimes we encounter the situation that the device is blocked in the process of using Xiaohongshu, which brings great trouble to our normal use. Let's take a look at some of the most practical solutions.
Method 1: Change your phone and networkChange your phone and network: In order to protect users' data and accounts, Xiaohongshu will restrict some specific mobile phones and networks. If you find that there may be this problem with your phone or network, try a new phone or change the network mode.
Method 2: Clear the cache and uninstall and reinstall the app
When the device is unblocked, sometimes it is caused by our phone's storage space being occupied, or Xiaohongshu's cache files are too much. At this time, we can try to empty the cache of the phone, or uninstall and reinstall the Xiaohongshu app in order to restore the device permissions. However, here is a reminder for everyone to back up their account information to avoid data loss.
Method 3: Contact customer service for help.
If none of the above solutions solve our problem, or we simply can't figure out what the problem is, then we need to contact customer service to help us solve it. The Xiaohongshu app has built-in customer service, and we can directly respond to our own problems and ask for help through customer service.
Method 4: Wait patiently for the time to recover.
In some extreme cases, our device or account may be banned for a period of time for some reason. The only thing we can do at this point is to be patient and not try to log back in too often, otherwise it will result in a longer ban.
In short, we need to stay calm, deal with the problem patiently, and don't easily try to use various black technology methods to avoid damage to our mobile phone devices.