What should I do if I encounter an "internal emergency" when taking the subway? Recently, many citizens have reported to the "Xinmin Help" that in many subway stations in Shanghai, public toilets are either too few or simply "absent", and when citizens take the subway, they often encounter various "toilet difficulties", so that they find that "the whole person is about to collapse". In the past few days, I have helped you visit a number of "rail transit stations".
People's Square Station.
The transfer hall is not clearly marked.
People's Square Station is a transfer hub station of Line 3, which is dense. The Xinmin Evening News "Xinmin Help" reporter found that the station has a total of 3 toilets, which are located on the side of the platform floor of the line, with arrows pointing to the signs, and according to the arrow guidance, you can find the location of the toilet.
People's Square Station.
However, if passengers have already gone up from the platform level to the concourse level, especially in the large triangle transfer corridor, where there is a lot of traffic, it is difficult to see the toilet signs in this area. Among them, in the transfer channel between Line 8 and Line 2, there is no toilet sign on the station hall floor of Line 2 at all, and in the transfer channel between Line 8 and Line 1, the toilet sign is not obvious, and there is no ground mark, and there is no toilet sign at the entrance and exit passage and entrance and exit of ** Road. On the side of only one column, there is a line of reminders: "Please go to the platform for the bathroom", which is difficult to notice without looking carefully.
There are no toilet signs at the entrances and exits.
Mr. Zhang, who often transfers here, said that the signs of the transfer of various lines at People's Square Station are very significant, even if it is the first time to transfer here, you can smoothly walk to the transfer line according to the signs, but the toilet signs have to be searched, if you can indicate the location of the toilet in the transfer signs, it will be much more convenient.
Xujiahui Station. It's hard work to find and seek.
Xujiahui Station is a three-line transfer station, and the help Jun saw that the station has a total of two toilets, one inside and one outside, one of which is located on the platform floor of Line 1, and the other toilet is located outside the charging area, which is far away but there is no obvious indication.
After taking Line 1 and getting off at Xujiahui Station, you can see the toilet sign on the platform floor, and follow the arrow to find the location of the platform toilet. However, after taking the elevator to the station hall floor, I couldn't find the toilet sign, and then when I walked to the line through the transfer, I turned around and saw a toilet sign on the wall, which said "to the platform of Line 1".
Xujiahui Station. 
Platform toilets. The transfer channel between Xujiahui Station Line 1 and Line 1 is longer, help you to observe carefully while walking, the transfer line signs in this passage are very clear, including how far each location is from the line, it takes a few minutes to walk There are also indications, such as on a column in the middle, it is marked that it is about 130 meters away from Line 11, about 2 minutes on foot, and about 170 meters away from Line 1, about 3 minutes on foot. However, the toilet signs are almost invisible on the entire 300-meter-long transfer road. Zhujun only saw a toilet sign on an inconspicuous position on the wall near the transfer passage near the line, indicating "near Exit 16".
There is a sign on one of the columns.
In fact, if you take the line to Xujiahui Station, you can't find the toilet sign at the platform level, and you can find the toilet sign after going up to the station hall floor, and then follow the sign to find the vicinity of Mouth 16, the toilet is located outside the charging area, and you need to say hello to the subway staff before you can go out of the station to go to the toilet.
Hanzhong Road Station. According to the map, the road ahead is impassable.
Hanzhong Road Station is a three-line transfer station, and there is only one toilet at this station, and it is located outside the charging area.
Hanzhong Road Station. Take Line 1 to Hanzhong Road Station, there is no toilet indication on the platform floor, and after going up to the station hall floor, you can't find the toilet indication. Only on the wall of the transfer passage leading to the line can you see an arrow indicating a toilet with a sticker on it, marked "Exit 10". HelpJun followed the direction indicated by the arrow, and saw several indications in the transfer channel one after another, all marked as "Exit 10". However, according to the arrow, when I walked to the location of the toilet, I found that the toilet was located outside the paid area, just in front of the entrance to the security check, and it was impossible to get out of it at all.
The helper asked the staff at the entrance of the station how to go out to the toilet, and the other party said that he needed to go to the No. 6 gate again, find the service center staff to open the turnstile, and then walk here to go to the toilet. From here, it takes about 2 minutes to walk to the service center at Exit 6 and then go around to the toilet from Exit 6.
Toilets are located outside the paid area.
Hongkou Football Stadium.
Xie Nei is anxious to walk for 10 minutes.
Hongkou Football Stadium is also a "big transfer station", where Metro Line 3 and Line 8 meet. During the morning and evening rush hours, ** is more dense. Uncle Zhang, a citizen, lives near the Hongkou Football Stadium. Every day, he takes his granddaughter to and from school on the subway. He recalled that every morning, once there was an "internal emergency", he would always be "embarrassed". For no other reason, the toilet in Hongkou Football Stadium Station is set up on the platform level of Line 8, and if you want to walk from Line 3 to Line 8, the distance is too long.
To put it mildly, we elderly people are a little unable to hold back, and we are really worried about ...... to walk such a long way
Hongkou Football Stadium.
HelpJun took Metro Line 3 to Hongkou Football Stadium Station. Standing on the floor of the transfer station hall of Line 3, looking around, there is no information about the location of the toilet on the station floor map, billboards or stickers on the ground. After asking the station attendant, I learned that only the platform level of Line 8 has a toilet. On the surrounding signs, it is impressively written that "about 300 meters to Line 8, about 5 minutes".
The location of the toilet is not marked.
After the on-site timing, it was found that if you start from the platform level of Line 3 and walk to the platform level of Line 8 at a constant speed, it will take nearly 10 minutes to find the precise location of the toilet with the physical strength of an adult. Obviously, for the elderly, the "difficulty" of completing this journey can be imagined.
Shanghai Railway Station Station.
There are instructions but no toilets.
Take the subway line to Shanghai Railway Station. As soon as I got off the train, I stood in the station hall and looked up, and the sign on the toilet was near Exit 6 and 10, which seemed to be very eye-catching. But after walking the ** steps, after asking the station attendant in the station hall floor, I got this reply in exchange:
We don't have (toilets) here, so we have to go outside the station.
Shanghai Railway Station Station.
After swiping the card and leaving the station, he found that he still needed to walk nearly 100 meters to reach the public toilet located on the square of Shanghai Railway Station. As we all know, the Shanghai railway station carries passengers from all over the country, so even if it rains, there is still a "long queue" in front of the public toilets. Many passengers who encounter "internal urgency" have to temporarily choose to swipe the card (pay) to leave the station, and then walk into the station and continue to take the train. Aunt Lu, a citizen, complained:
Don't look at the road to "one in and one out", it is not too far, but so many people "squeeze the toilet" together, if you are in a hurry, I am afraid you will also "make a mistake".
Toilets are set up in the square of Shanghai Railway Station.
Caobao Road Station. The location is remote and the passage is long.
Due to the proximity to many shopping malls, hospitals and schools, Caobao Road Station of the Metro Line also often suffers from "heavy passenger flows". During the evening rush hour and the end of school, students swiped their cards in groups to enter the station. According to them, only one of the exits of Line 12 has a toilet near Caobao Road Station. If you walk from Line 1 to this toilet, it is a long walk. In case they have to go to the toilet, their common choice is to "hold back" and "endure it", and wait until they are at home to "solve".
Caobao Road Station helped you to visit the site, and the design of Caobao Road Station is indeed different from other stations. The station floor of Caobao Road Line 1 is an island platform on the second floor of the basement, and the station hall floor is divided into two halls in the north and south, which are not connected to each other, however, no matter which station hall, there is no toilet. What's even more distressing is that if you are located in the south hall and want to go to the north hall, you need to "turn back" back, and there will inevitably be many "unjust roads". If you don't want to "take a detour", there is only one option for the nearest toilet: after exiting the station from Exit 1, go to the public toilet near the Eighth People's Hospital.
In Caobao Road of Metro Line 12, the situation is equally complicated: the station is a four-story underground island platform, and it takes more than 6 minutes to walk from Line 1 to Line 12 to transfer. Later, at the location of the station hall near Exit 8, the toilet "in the corner" was found. Although it is connected to the mall, it is embarrassing that the toilet is set up outside the paid area of the station, which is also convenient after leaving the station.
corner of the toilet.
Journalist investigation. Nearly half of the toilets need to be out of the station.
What is the situation of toilet facilities in the Shanghai subway? According to the relevant data released by Shentong Metro, Bangjun conducted a survey and statistics, and the results showed that there are currently 508 stations on Line 1 to Line 18, of which 195 toilets are set outside the charging area and 52 are outside the station, and the proportion of the two together is 486%。In other words, nearly half of the stations in the Shanghai subway have to swipe the card to get out of the station before it can be "convenient".
Specific to each line, the most convenient toilet is the line, these four lines are equipped with toilets are located in the charging area, can not go out of the station to solve the problem of internal emergency. The worst toilet configuration is Line 5, and 12 of the 17 stations are not equipped with toilets, and the toilet needs to be "convenient" to go to the public toilet outside the station. In addition, the convenience of toilets on Line 7 and Line 10 is also poor, with the proportion of toilets in the paid area being 9% and 13 respectively5%, and most stations have to walk outside the toll area to go to the toilet.
According to the data, up to now, Shanghai has opened 20 subway lines (including maglev), with a mileage of 831 kilometers, and has become the city with the longest subway line in the world. In 2010, the "Technical Standards for Rail Transit Engineering" was promulgated and implemented, and it was stated that the location of toilets should be given priority to paid areas (inside the turnstiles).
To this end, the citizens recommend:
Relevant departments should comprehensively sort out the public service facilities including but not limited to toilets in subway stations, and upgrade the facilities with poor convenience.
For toilets outside the paid area where it is inconvenient to relocate, it is recommended that the turnstile be expanded so that passengers can use the toilet in the paid area as much as possible.
There need to be obvious toilet signs on the platform, so that they can be seen when they look up, and the toilet location prompt sound is added to the station broadcast in the carriage to make it more convenient to "convenient" in the subway.
In this regard, the helper will continue to pay attention.
Help Nong with the studio.
Curated |Qian Junyi.
Text |Li Xiaoming, Xu Chi.
* |Li Xiaoming, Xu Chi.
Edit |Qian Junyi, Yao Chujie.