Reporter Zhao Qing, intern Deng Yutong, correspondent Mai Yinghua, Liu Mengwei"The money is back, and our family is finally saved! Recently, Judge Mai Yinghua of the Guangzhou Internet Court paid a return visit to the case, and the party on the other side, Ms. Chen (pseudonym), said excitedly.
In 2018, after Ms. Chen's family had to sell the only house in the family to pay off the debt, only nearly 500,000 yuan was left as the family's basic living expenses such as renting, seeing a doctor, and going to school.
This money is our family's last living guarantee, tell my mother, these hundreds of thousands are gone? One day in 2022, Ms. Chen accidentally saw that the balance of the electronic account on her mobile phone was less than 100 yuan, and she suddenly felt that the sky had fallen.
After some questioning, it turned out that Xiao Wu, who was taking online classes at home in 2022, became obsessed with live broadcasting**, and in order to draw valuable virtual items, he squandered the remaining family savings in just 4 months.
My son is a minor and asks the live broadcast platform to return the money! "When I learned that my son used all the money for the live broadcast, and when the negotiation with the live broadcast platform failed, Ms. Chen, as the guardian, took the live broadcast platform to court.
In reviewing the case file, Mak Yinghua found that the two parties had a large dispute over the amount of recharge that Xiao Wu made to the account involved in the case.
Xiao Wu asserted that the recharge amount was 290,000 yuan, but the transaction flow provided by him could only reflect the recharge of 30,000 yuan, so the live broadcast platform did not recognize the excess.
The actual recharge amount may be far more than 290,000 yuan." Mak Yinghua found that Xiao Wu's electronic account flow submitted by his father showed that there were a large number of live broadcast platform recharge records from August 2022 to December 2022 in the form of transactions paid by others.
We will protect the legitimate rights and interests of minors, and if you tell the truth, we can better recover the losses for your family. During the trial, Mak Yinghua gently persuaded and actively guided Xiao Wu.
It turned out that in order to prevent his family from discovering his recharge behavior, Xiao Wu secretly used the payment method to pay for the recharge, and there are a large number of third-party recharge channels in addition to the official recharge channels of the live broadcast platform. The more this account is calculated, the more complex it becomes.
After the trial, Mr. Wu (pseudonym) was unfortunately diagnosed with advanced lung cancer in the hospital and urgently needed to be hospitalized**, but his family could no longer afford the medical expenses, and Mr. Wu had to go home to recuperate after being hospitalized for a few days.
I feel like the sky is falling, and this home is coming to an end. Faced with complicated accounting, evidence collection and collation, and Mr. Wu's rapidly deteriorating condition, Ms. Chen collapsed several times.
Mr. Wu's illness cannot wait, and we will strive to handle it as soon as possible." Mak Yinghua said.
Presenting evidence, cross-examining evidence, and communicating over and over again ......After more than 20 times of checking and communicating with both parties, the judge's team finally sorted out the accounts, and the recharge amount was as high as 390,000 yuan.
In the face of the constantly surfacing account evidence and the judge's repeated patient explanations of the law and reasoning, the defendant's resolute refusal to refund was eased.
Xiao Wu's recharge behavior is concentrated in the few months of online classes, which is more in line with the recharge behavior habits of minors, and should indeed be refunded in accordance with the law. And this is the last savings of Xiao Wu's family, and it is still life-saving money for their family, please also consider the mediation plan."
After Mak Yinghua's patient mediation work, in the end, the live broadcast platform and Ms. Chen reached a one-time mediation agreement of 380,000 yuan returned by the platform, and it was fulfilled on the spot.
The reporter from Nandu learned that Ms. Chen sent "a good judge online, doing practical things for the people!" Mr. Wu was also re-hospitalized and actively accepted**.