With the advancement of science and technology, TVs are becoming more and more intelligent, with more and more functions, and the picture quality is becoming more and more high-definition. However, these seemingly convenient changes have brought trouble to some elderly people. They found that it was not easy to watch TV, and they had to face complex remote controls, cumbersome operations, bells and whistles interfaces, and endure the interference of various advertisements. Some elderly people are even charged for misuse, or give up watching TV because they can't use it. These problems reflect the plight of the elderly in the digital age, and also expose the inhumane design of smart TVs.
Why can't the elderly read smart TVs? There are many reasons for this. First of all, the design of smart TVs does not fully consider the needs and habits of the elderly, but focuses on young people as the main users. Older people don't have as much eyesight, hearing, memory, etc., as young people, and they need bigger fonts, clearer sounds, and simpler steps. However, the interface of smart TV is full of small print, noise, and multi-level menus, which dazzle the elderly and make them difficult to read. Secondly, the functionality of Smart TVs is not really intelligent, but overly dependent on the user's actions and choices. The wish of the elderly is very simple, that is, they can see their favorite TV programs, such as ** stations, local stations, opera stations, etc. However, smart TVs require users to ** various applications, register accounts, scan code to pay, switch modes, etc., which are all difficult problems for the elderly. Again, the service of smart TV is not really high-quality, but full of commercial interests. The TV programs that the elderly want to watch are often buried in various advertisements, recommendations, memberships, and other content, which are often sponsors or stakeholders of operators and partners. Seniors who accidentally make a mistake can be charged or diverted to other irrelevant content.
How to break this "digital divide" and enable the elderly to enjoy the convenience and fun of smart TVs? There are many ways to do this. On the one hand, designers and producers of smart TVs should pay more attention to the needs and experiences of the elderly, and provide products and services that are more suitable for the elderly. For example, you can add the elderly mode, enlarge the font, simplify the operation, and highlight the main functions, so that the elderly can find it at a glance and with one click; Voice control can be added to allow the elderly to control the TV by talking and avoid pressing the wrong button; Channels for the elderly can be added to focus on TV programs that the elderly like, reducing advertising and interference. On the other hand, smart TV operators and regulators should pay more attention to the rights and protection of the elderly, and provide more fair and transparent services and rules. For example, the number and duration of advertisements can be regulated to avoid excessive disturbance of the elderly; The standard and method of charging can be clarified to avoid misleading or defrauding the consumption of the elderly; Special customer service and complaint channels can be set up to solve the problems and difficulties of the elderly in a timely manner.
The elderly are an important part of society and potential users of smart TVs. Making it convenient for the elderly to watch TV is not only a sign of respect and care for them, but also an improvement and innovation of smart TVs. Only by making smart TVs truly intelligent and humanized can the elderly not be marginalized in the digital age, but enjoy the convenience and happiness brought by technology.
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