If the train is suspended, is there a handling fee for refunds?
01If the train stops running, the passenger has the right to request a refund. Many users have reported the problem of chargeback fees, so let's analyze them below.
First of all, the Ministry of Railways has made it clear that there is no charge for changing tickets or refunding tickets after the train stops. Since the accident was not caused by the passenger, it has nothing to do with the passenger itself. Therefore, when the train stops running, the railway department will no longer charge the passenger for the refund request made by the passenger.
Secondly, it is important to know that before receiving the news of the train stop, passengers who voluntarily give up their trip, and when they do not receive the train stop, they make a request to cancel the trip, and they still have to pay a certain fee while the train is still running. In this case, the refund due to the passenger's own reasons has nothing to do with the train.
In addition, we would like to remind everyone that if the train stops running, each station will also issue a notice at the first time to inform passengers of the purchase of tickets, and passengers can follow the official website of the station or WeChat***
Generally speaking, when the train stops running, passengers are exempt from the fee for ticket refunds. However, due to the passenger's personal factors, a certain fee must be paid at the time of refund. Therefore, please pay attention to the closure of the station when purchasing tickets to avoid unnecessary losses.