Xi Yongkai is a police officer at the Tangshan North Station Police Station of the Tianjin Public Security Department of the Beijing Railway Public Security Bureau, he joined the police in 2022 and is just 25 years old this year. With selfless and loyal character, it has won wide praise from the masses and leading colleagues in the jurisdiction.
Adjust the "small" contradictions and escort the "big" harmony
As a police officer at a station police station, mediating conflicts and disputes is a compulsory course. In his work, Xi Yongkai not only learned the methods of mediating contradictions from the veteran comrades in the institute, but also treated the masses patiently and meticulously, but also put himself in the shoes of the masses, and has become an expert in mediating contradictions and disputes. On the first day of the Spring Festival, a passenger sent a friend on the train and entered the station without a ticket, and the passenger staff unintentionally pulled and damaged the passenger's clothes in the process of dissuasion, and the passenger had drunk alcohol and did not give up at the scene. Subsequently, Xi Yongkai learned the basic situation and ins and outs of the matter. The two sides were mediated, and through negotiation, the passengers realized that their behavior of entering the station without a ticket disrupted the order of the station, and the passenger transport staff also said that they would compensate the passengers' clothing, and the two sides shook hands and made peace, and the problem was satisfactorily resolved. "The station is a 'humane society', and when there is a dispute, we can't just blindly follow the law, but also take care of human feelings. Xi Yongkai kept it in his heart, and insisted on handling disputes in accordance with the law on the basis of touching people with emotion and convincing people with reason, and sincerely handled problems and resolved contradictions for the people.
Handle "small" cases well and achieve "big" people's livelihood
Auntie, you must take care of your belongings when you take the car! Xi Yongkai skillfully greeted the passengers when he patrolled the station area. At 9 o'clock on January 27, when Mr. Li entered the station to buy tickets, he left a gift worth more than 3,000 yuan at the station. Xi Yongkai and Deputy Director Wang Yongqing happened to be on duty that day, and he and Director Wang immediately retrieved the surveillance video in the station. Through surveillance, it was found that Mr. Li had left his belongings next to the self-service ticket vending machine. The police immediately contacted Mr. Li and informed him that the items had been recovered, and then mailed them to Mr. Li. On February 2, Mr. Li** contacted the Tangshan North Station Police Station and thanked the police for helping him recover his losses. In the duty post, the most contact is the loss of items, take every passenger for help seriously, and strive to find every lost item, whenever he sees the joy of the passenger to find his belongings, Xi Yongkai is more energetic to put into the work.
Do a good job of "small" inspections and implement "big" safety
Xi Yongkai is specifically responsible for duty, internal security, fire protection and other aspects of work in the police station. Every time he went to work, Xi Yongkai first carried out on-site safety inspections and told the security personnel to properly implement the inspection work. At the same time, he also went deep into the waiting room and the surrounding area to investigate, find out potential safety hazards in a timely manner, and put forward rectification opinions on potential safety hazards to the person in charge of the station and implement security measures to ensure the safety of passengers during the Spring Festival. The affairs of the police station are numerous and trivial, and Xi Yongkai, a "little" policeman, has many titles on his head, such as "propagandist", "fire inspector", and "little instructor" ......Although he was busy with work, Xi Yongkai insisted on going deep into the jurisdiction to conduct safety inspections in addition to handling cases. Only by doing a good job in the safety inspection of the jurisdiction can the building of peace in the jurisdiction stand. In the past two years, Xi Yongkai has used these "small" inspections to contribute to the "big" safety of Tangshan North Station.
Sitting on the ground and traveling 80,000 miles a day, surveying the sky and seeing a thousand rivers from afar", police uniforms are in the body, responsibility is on the shoulders, and the satisfaction of the masses is the goal of Xi Yongkai's work, as a railway public security, he will always keep in mind the purpose of serving the people wholeheartedly, be down-to-earth, devote himself to the work of the masses, do practical and good things for the masses, and be the "confidant" and "intimate person" of the people. (Correspondent: Tang Shuo).