Correspondent: Wen Lijiao.
In the online game industry, there is a service called "game boosting". Players can spend money to hire people to help designated game accounts complete game tasks, upgrade equipment levels, etc. If the hired booster game does not meet the standard, how to refund the fee? Let's take a look at today's case.
On October 1, 2023, the plaintiff Wang and Li agreed to hand over his "Glory of Kings" game account to the defendant, and agreed that the defendant would train the two hero characters "Ming Shiyin" and "Sang Qi" in his game to the "Great Country Standard" before the end of October, and Wang would transfer 20,000 yuan to Li. By the end of October, Li failed to complete the boosting task as promised, but he did not refund the money for a long time, so Li sued the Gongzhuling City People's Court, demanding that the defendant return 20,000 yuan.
After understanding the details of the case, the judge decided to use mediation to resolve the conflict, considering that the facts of the case were clear and the subject matter was not large. On the one hand, the defendant was informed that the plaintiff had paid the boosting fee as agreed, and the defendant failed to perform its contractual obligations as agreed, and should bear the responsibility for refund. Based on the principle of good faith, if the defendant, as a game anchor, fails to properly resolve this conflict, it will affect the evaluation of his fans, which is likely to affect the defendant's work and is not conducive to the long-term development of the defendant's career; On the other hand, the judge patiently communicated with the plaintiff and informed him that finding a game booster was an act of unfair game competition, and although the defendant failed to complete the agreed task, the defendant did spend a certain amount of time and energy, and the task was not intentional. After several explanations of the law and reasoning, the two parties finally reached an agreement that the defendant would pay 20,000 yuan to the plaintiff in installments.