Hao Lei plans to go to the new house on the weekend to clean up. Afraid of making a mistake, he asked his wife to buy a feather duster online on Tuesday to sweep the dust off the wall. The e-commerce platform I chose delivered the goods quickly, and in the past, I had the impression that the goods would arrive the next day. This time, set aside three or four days, and you can get your hands on it.
There is no express delivery the next day**. On the third day, the goods were still on the way. On Friday, it finally arrived in the city. There will be a text message early on Saturday morning - Hao Lei thought.
The next morning, I didn't receive a text message. Hao Lei's mobile phone inquiry express has arrived at the county business point. When I look at the address, it is not far from home, and I often pass by the store when I am shopping for groceries and exercising on weekdays, and I can always see a large number of packages piled up into a hill, and two or three couriers throwing them around to sort. ** When I called, a male voice said, "It's being sorted, and it will be delivered in two hours." "Can I pick it up at the store now?"Use it in a hurry!"Okay, then come on. ”
Hao Lei rushed to the express store, and at this time, in the open space in front of the door, a colorful package staggered into a small hill.
Hao Lei was afraid of affecting the work of the courier, so he didn't see a name for a long time, so he dared to ask one of the young men, "Can I look for it?"He said calmly, "Look, I haven't turned over your stuff yet." In the area he designated, Hao Lei repeatedly confirmed that there was no express delivery from him. Thinking that it might be in a large number of unchecked ones, Hao Lei squatted down and helped sort them one by one. Seeing that the encroachment of the pile of goods was about to end, Hao Lei's feather duster didn't even see a single hair. In the depression, the courier spoke, "The head office delivers goods twice a day, and now I can only wait for the afternoon delivery." "There's no way, Hao Lei can only give up. If you clean in the afternoon, you can only hurry.
At two o'clock in the afternoon, Hao Lei rushed over again. There is still a "small hill" in front of you. With the experience of the morning, Hao Lei quickly became familiar with it and helped them sort it. As a result, I still regret that I didn't see my own things. The courier reluctantly turned on his phone and asked Hao Lei to look at his courier** - it was an image of a long plastic bag placed on the table. "It must have been missorted (missorted) from above!He said firmly. "What the hell is going to **?Hao Lei asked anxiously. The guy took out his mobile phone to contact the superior head office, and heard that the Internet showed that the courier was misassigned to the old area. Hao Lei hurriedly asked, are you still in the main store?Because his new house is near the main store area, it is better to take it yourself than to wait here. So he asked the courier to verify again, and the guy packed the ticket and said that the courier hadn't left yet, and he could pick it up.
Hao Lei drove at a gallop and came to the main store after going up a big slope. It was a wild place, the roads were unhardened and dusty. It was originally a field, but it has not been developed for many years, and the express company has temporarily built a storage and distribution center here. Hao Lei finally found a simple board room, in which sat two women who were not too young, each with an old computer in front of them. After a brief explanation, they looked suspicious, and didn't say that there was a courier pulling hereHao Lei urged him again and again, and one person went online to inquire, and the information showed that the goods had arrived in the old area. Hao Lei really wanted to get angry. Under the angry eyes, she called another person who seemed to be the person in charge of the delivery business, asking what was going on, and claiming that she had made many mistakes and why she still made the same problem. More than ten minutes later, she replied to Hao Lei and asked the employees to bring it back at night and wait at home.
When night fell, Hao Lei went to exercise. When I went home, I heard my wife say that just now someone from the courier company called ** and asked if there were any chicken feathers in the feather duster we bought, and he was ready to buy a compensation for us. "We all bought one, why do we want him to pay compensation?I just want the one I bought. How unreasonable!”
It's almost ten o'clock, and the courier company called again, saying that it is not early tonight, and it will be sent early in the morning. You have to be reasonable, and you have to be forgiving!Hao Lei agreed. What if you don't agree?That's how the Saturday plan was thrown up, but luckily there was still Sunday.
The next morning, it was quiet. Hao Lei was inexplicably apprehensive. After the night, do you forget the promise made last night?Hurry up and go to the courier point to have a look, and you must put it in a conspicuous place and wait for him to take it.
Hao Lei saw the familiar mountain bag from afar. The guy was looking down and sorting, looked at him coldly, and didn't speak. Hao Lei's heart was cold. Hurriedly asked, where is my goods?He was just Nunu mouth, pointing to the "hill". With a sudden, Hao Lei was furious. "What do you mean, you asked me to go to the head office to find it, pounced, and said to send it to me in the evening, I recognized it, but it turned out to be too late and said to send it this morning, and I agreed, but now, but I am still mixed in the pile, you treat me as a monkey!is still hypocritically trying to compensate me for a duster with chicken feathers, are you coaxing a three-year-old child?”
The courier guy didn't squeak, but glanced at Hao Lei a few times with resentful eyes, and continued to do his job unhurriedly. Hao Lei took out his mobile phone and called the head office, but he didn't think that the intelligent voice that was always circling around in the landline number would not be transferred to manual customer service for five minutes. Hao Lei almost dropped his phone in anger, and passers-by looked at him in surprise. Suddenly, the guy who was surrounded by the courier held up a ribbon package (exactly the same thing as yesterday's **) and waved at him, "Take your courier!.""Throw it aside. Hao Lei rushed over, but he asked coldly, "Name of the person who picked it up!."Hao Lei was completely speechless, his fists creaking.
I didn't say anything for a whole day, and I didn't even hear an apology. Under the grievances of the nest, Hao Lei logged in to the e-commerce platform. The merchant released a series of "embarrassed" emojis, and said, "This courier company has been complained by customers several times before, and it is used to being fined, and we have no way to terminate them in our small business. ”
Unlucky, Hao Lei naturally didn't clean the new house that day.
An ordinary weekend in his life was messed up by a courier company, Hao Lei really didn't expect it!