With the development of emerging technologies, kitchen appliances are now moving towards technology and intelligence. However, the application of new technologies has also caused a certain impact on users, so that users will not use relevant technical content in the face of new kitchen appliances, and obtain a poor product experience. In this context, Kantar Electric has solved the problem of product use by focusing on the after-sales service content, and has won wide recognition in the market.
The impact of new technologies on users is not an overnight effort, but a long-term cumulative result. As a leader in kitchen appliance brands, Kantar Appliances has keenly captured the changing trend of the market, quickly attributed the difficulties of users, and provided users with a full range of intimate services.
For users' confusion in the process of using the product, Kantar has launched a special "Door-to-door Cooking Guidance" service. In the service, Kantar will provide users with on-the-spot guidance through a professional after-sales service team, explain in detail how to use various functions and modes of the product, and improve the user's satisfaction with the product while solving the user's product use problems, so that the user can get a better product experience.
At the same time, Kantar also provides users with direct communication channels such as "Community Q&A", where users can ask questions in the community, and then wait for Kantar staff to answer patiently and timely, eliminating the troubles in the process of using the product. In addition, Kantar also provides users with more intuitive help and guidance through the "Live Demo and Explanation" service, so that users can further deepen their knowledge and understanding of the products and enjoy more happiness brought by cooking.
Kantar Electric has successfully entered the hearts of the majority of users by paying close attention to the after-sales service content, and has been recognized and welcomed by more users. We believe that in the future, Kantar will continue to focus on users, continuously improve the content and quality of after-sales service, provide users with more complete and considerate services, and lead the development of the kitchen appliance industry.