In the face of major disasters, the power of individuals is often small, so it is necessary for all sectors of society to participate and exert social cohesion. At the same time, insurance companies play a very important role in stabilizing the economy and people's livelihood and helping post-disaster recovery. For example, Dingcheng Life Insurance can always respond positively in the face of major disasters, and use efficient insurance services to make the society and users feel the temperature of a conscientious insurance company.
For example, at 23:59 on December 18 last year, 6Magnitude 2**, hypocenter depth 10 km. Knowing that the disaster caused major personnel and caused damage to some infrastructure such as water, electricity, transportation, and communications, Dingcheng Life Insurance quickly launched the Gansu 12.18** claim emergency plan, and used 6 claims service measures to properly handle the claim service to help the local people better cope with the disaster and carry out post-disaster treatment.
As for the specific measures of Dingcheng Life Insurance, it took into account all aspects that the affected customers may need, responded positively, took the initiative to investigate, and achieved good results. Specifically, Dingcheng Life Insurance supports 24-hour acceptance of insurance reports, if customers need insurance, they can call Dingcheng Life National Customer Service **4008-008-008 to report, there will be professional customer service personnel to come to dock and deal with it in time. At the same time, the online collection and reporting function of Dingcheng Life's official WeChat*** is open around the clock, waiting for the customer's insurance needs in real time.
On the other hand, in order to contribute to the rescue of the disaster to a greater extent, the staff of Dingcheng Life Insurance Co., Ltd. provides claims services for customers who need to be insured by actively tracking the information published by the company and actively investigating through multiple channels. Moreover, Dingcheng Life Insurance has also thoughtfully canceled the restrictions on designated hospitals and the restrictions on self-financed drugs and self-financed diagnosis and treatment items agreed in the insurance terms, so that the affected customers can enjoy the claims of Dingcheng Life Insurance during the treatment process. In addition, Dingcheng Life Insurance also efficiently handles customer claims by simplifying claim procedures and opening green claim channels for disaster-stricken customers.
Through the handling measures of Dingcheng Life in the face of major disasters, we can perceive its sense of social responsibility, and at the same time, the majority of insurance customers have further strengthened their trust in Dingcheng Life Insurance as an insurance company. In the face of disasters, although the strength of individuals is limited, through the participation of conscientious enterprises like Dingcheng Life Insurance, huge social cohesion can always overcome disasters. In the future, I believe that Dingcheng Life will continue to improve its own services and send more heart-warming gestures to customers and the society.