Master Meng runs online car-hailing in Hangzhou.
It was 7 a.m. on February 20.
He received an order from the Flower Pig platform.
Send a passenger from Shangcheng to West Lake District.
He said after dropping off passengers at their destinations
The other party refused to get out of the car
Master Meng: When we got to the end, it was over, and I told the passengers to get off the train. He said that the positioning was set in the community, and I said that the navigation was overI didn't even know how to go, he just wouldn't get out of the car, saying I didn't deliver.
Master Meng's mobile phone displays.
The revenue from this order is 2448 yuan.
The exact address has been hidden.
At the time of the interview
Master Meng's car was parked in front of the police station
The passenger is still sitting in the back
Master MengI told him to get out of the car, but he didn't get off, I drove to the police station.
Journalists: Have you tried to drive in the community?
Master Meng: I didn't, I've already taken the next order, and I'm in a hurry. I picked up the money from the point to the finish line, and I was not obligated to drive another route.
Scene. The reporter communicated with the passengers on the bus.
The other party said that it was inconvenient to appear on camera
But willing to brief
passengersIt's always been this address, and I used to take a taxi to go inside. Today this master sent me to the door and asked me to get off the car.
This image is somewhat familiar.
In May last year.
Sister Wang, an online car-hailing driver
Because there is no way to pick up the passenger at the place requested by the passenger
Disputes arise
Passenger 1: It was pouring rain outside, so we had to get out of the car. If you don't get out of the car, let's kowtow 100 times.
Passenger 2: Let's kowtow 100 heads and she won't make it to the finish line.
Sister Wang"Death" will not send him, this is what I said, and I will bear my responsibility.
Journalists: Did you say 100 rings?
Sister Wang:I didn't.
Last dispute.
Two passengers were in the car for more than 24 hours
There are also some irrational behaviors
** Acted upon two persons in accordance with the law
Administrative detention penalties
Fortunately, this time both drivers and passengers.
None of them acted aggressively.
The focus of the dispute is always there
Whether it should be delivered to the residents' downstairs
Journalists: Are there any specific buildings written at the end point?
Master MengNo, there are not a few buildings shown, and it will be over at the entrance of the community.
Journalists: What do you set the place to show?
passengers: 17 buildings,I'm usually located here, and I arrived at 7:26.
Journalists:What time is it now?
passengers: It's 9:15 a.m.
Journalists: What are your demands now?
passengers: All I want is to get to my destination. I don't know why, but I resolutely refused to send it in when I delivered it to the doorIt's raining again. If the community is very narrow, I can understand if there are any construction problems, or parking problemsThe entrance to the community is very smooth.
Journalists: You just want him to send you to Building 17 now, and this matter is over? Will the platform complain about him again?
passengers: Send me to the past.
The reporter communicated with Master Meng again.
Master Meng still insisted.
Unable to meet the passenger's request.
Master Meng: He said that it was in the community, but I was at the gate of the community at the end of the navigation, and the money we took was the money from the beginning to the end.
Journalists: How long do you expect to delay if you send him in?
Master MengIt will definitely take a few minutes to delay, and you will have to go around the community.
Journalists: I didn't send him in now, because how long was this delayed?
Master Meng:It's okay to delay for a long time,Since he is unreasonable, I am not reasonable.
In order to alleviate the stalemate between the two sides.
The journalist decided to do so at the request of the passengers.
Let the interview car of the column team send him to Cuiyuan New Village
Enter the complex through the barrier and drive for about one minute
The car drove to the bottom of 17 buildings
passengers: 17 just this one, I can stop at the small shop, you can go straight out.
Journalists: It's only two minutes to come in and go out.
Interview with the driver of the car: It doesn't feel like it takes two minutes.
passengers: Yes, just go outI told him that the community was pretty goodHe said you get out of the car.
Afterward. The passenger provided a record of the last few taxi rides.
Except for Master Meng
The rest of the ride-hailing routes stop at the location
are all in the community 17 buildings
Later in the day.
Flower Pig platform feedback.
Passengers place orders through third-party platforms.
Due to the map upgrade
As a result, there is an error in the display of the end point between the driver and the passenger
Passengers have been contacted to be exempt