Today's Yongzhou News (correspondent Zhou Yujie, Wang Yuanwei, Xu Fei).A few days ago, in the "List of the Second Batch of Provincial Medical Security Service Demonstration Units in 2023" announced by the Hunan Provincial Medical Security Bureau, the Dong'an County Medical Security Affairs Center and the medical insurance work point of Zhaojiajing Village, Luhong Town, Dong'an County were awarded respectively"Hunan Provincial Medical Security Service Window Demonstration Unit""Hunan Provincial Medical Security Grassroots Service Demonstration Unit"Title.
Since the start of the demonstration and creation of medical security service standardization, Dong'an County Medical Security Affairs Center and Zhaojiajing Village, Luhong Town, have taken enhancing service awareness and optimizing the service process as an important task, refined and decomposed the target tasks, steadily promoted refined and standardized management, and carried out the construction of demonstration sites in an orderly manner, forming a good atmosphere of linkage and joint management. The medical insurance business handling window has always adhered to the system of first question responsibility and one-time notification"One-window processing""One-stop settlement"。combined"I do practical things for the masses"activities, the addition of medical insurance comprehensive service posts, to"Convenient and efficient"For the purpose of service, assist patients in handling medical insurance business, accept patient consultation, provide interpretation of medical insurance policies, and move the service forward and display"Small window, big service"image. 26 medical insurance government service items have been sunk to township and village (community) service centers, which have been realized"The service quality is the best, the materials required are the fewest, the processing time is the shortest, and the service process is the simplest"of"15-minute medical insurance convenience service circle"。
In the next step, Dong'an County will continue to promote the construction of the medical security system, give full play to the leading role of demonstration, make the demonstration effect of the medical security service brand initially appear, the ability and level of medical security services will rise steadily, and continuously improve the people's sense of gain, happiness and security.