The reporter learned from the Shanshan high-speed railway on the 9th that the high-speed rail welcomed and sent off a total of 22 passengers in the 15 days before the Spring Festival80,000 passengers, of which 5 were sent80,000 people, reached 1700,000 people. On February 8, the Shantou South Station of Shantou High-speed Railway had the highest number of passengers arriving in a single day, reaching 9,460, achieving a successful conclusion before the first Spring Festival after the opening of Shantou High-speed Railway.
It is reported that before the Spring Festival, Shanshan high-speed railway opened full capacity, 24 pairs of trains per day, according to the changes in passenger flow and passenger travel demand, the dynamic increase of temporary EMU trains, including the addition of Guangzhou East Railway Station direct Huilai Station EMU train 6 times, Shenzhen North Railway Station direct Huilai Station EMU train 2 times, all the implementation of reconnection to improve capacity, so that more passengers can travel home for the New Year.
Before the Spring Festival, each station of Shanshan high-speed railway focuses on the arrival of passengers, and each station strengthens its service strength, does a good job in the safety protection and publicity and guidance of outbound passengers, and ensures that passengers get off and exit the station in a safe, orderly and smooth manner.
Each station of Shanshan high-speed railway has carried out the "four sends" activity with the theme of "sending blessing words, sending Spring Festival couplets, sending health, and sending hot tea" before the Spring Festival, warming the passengers' way home and adding a touch of warmth to the journey. The station provides free medical convenience services at the service desk and free charging services in the waiting area, so that passengers can feel more convenient during the journey.
In addition, each station of Shanshan high-speed railway insists on making the warm-hearted service meticulous and practical, and a total of 43 wheelchairs were pushed to key passengers entering and exiting the station and getting on and off the train before the Spring Festival, 3 lost property was found for passengers, and 8 passengers were praised. Among them, in view of the fact that some passengers did not bring rain gear on rainy days, Huilai Station organized a service team to "ferry" more than 200 outbound passengers to the underground parking lot with umbrellas, and took the bus home for the New Year's relay service action, which was well received by passengers.
Text and photo: Reporter Zhao Yingguang Correspondent Yang Chujie.