This newspaper (correspondent Liu Yaowu reporter Wu Shuming) "Ding Dong! Ding dong! "'Iron Police Xiaoyang' is online! Putting down the ledger in his hand, Chen Haowei, the police officer on duty at the Ziyang Station Police Station of the Ankang Railway Public Security Department, made a brief report to the director Fu Cheng, and quickly came to the computer to check the police information received by the "Railway Police Xiaoyang".
With curiosity, the author wants to have a look at "Iron Police Xiaoyang" today. "The station is located in Ziyang, a small county town, and our police station is collectively referred to as 'Iron Police Xiaoyang'." After dealing with the report on the line situation just received, Chen Haowei told reporters that the "Iron Police Xiaoyang" is not a real policeman, but an invisible police force from the police station.
In order to shorten the distance with the masses and facilitate the call for help, we registered a WeChat account in the name of an individual to enrich the vast number of tourists into our circle of friends. According to Fu Cheng, director of Ziyang, they brainstormed and finally created the mobile police platform "Iron Police Xiaoyang", and designated a special person to be responsible for daily use and maintenance. In just one year since its launch, "Railway Police Xiaoyang" has more than 500 friends, including employees of internal units, police officers of all passenger cars passing through Ziyang Station, employees of waste purchase stations in the tube, teachers and students in school, local staff and passengers in need of help.
In the past, we visited and publicized and dealt with the police situation mainly in offline work, due to the long line of many points in the pipe, the high mountain and the long road, and the low efficiency, now we have the 'Iron Police Xiaoyang' online assistance, and the work efficiency has been greatly improved. Fu Cheng said that they found that in the fast-paced social environment, the number of the masses is changed frequently, but the use of WeChat is relatively stable, so they use WeChat to call, set labels and other functions, on the way to the work to introduce this micro-police work model to the masses and actively add friends, and then store friends as each tag, in different groups to select and hire "grid members", responsible for docking and communication with the "iron police Xiaoyang" daily work. Labeling and sorting can be used to carry out various types of publicity and inspection, which can greatly save time. At the same time, the "Railway Police Xiaoyang"** is posted in a conspicuous position at the station to facilitate passengers to call the police for help. "Friendhood makes it easier for travelers to ask for help. Feng Zhongpu, deputy director, told the author that in January this year, the "Railway Police Xiaoyang" received a message from a passenger who got on the train from Ziyang Station: "My satchel was left in the waiting room, the train has no signal in the tunnel, I can't get through, please help find it." After receiving the request for help, the police immediately searched for it, and finally found the lost satchel in the security check area and handed it to the passenger. "With the 'Iron Police Xiaoyang', the demands of the masses are easier to solve. According to Zhang Shengli, deputy director of the Ziyang Institute, not long ago, the "Railway Police Xiaoyang" received a message from the masses along the railway, saying that the dust problem of the Lumuzhai tunnel was serious, affecting the lives of more than 200 residents in the community. After the police checked the ** sent by the masses, they immediately went to the scene to investigate and found that the community where the people lived was only about 20 meters away from the tunnel, and the dust was caused by too much dust in the tunnel. In coordination with the local and internal railway units, the Xi'an Public Works Machinery Depot purchased vacuum cleaners and thoroughly cleaned the tunnel. Chen Haowei, a new police officer, also told the author that the "Iron Police Xiaoyang" also guarded the money bag for a member of the public. At the beginning of this year, Xu sent a message from the masses, saying that he had come into contact with an investment and wealth management product, had invested 110,000 yuan, and was expected to invest another 200,000 yuan. After receiving the report, the police immediately dissuaded it, accepted the telecom fraud case, and stopped the loss in time.
Implementing the "Fengqiao Experience in the New Era", turning the "Iron Police Xiaoyang" from a virtual police force to a real police force, from a consulting platform to a "bosom friend" that the masses are willing to do homely, Ziyang will continue to make efforts to do a good job in "serving the last mile of the masses".