The railway department has optimized the ticket change rules since January 15

Mondo Social Updated on 2024-02-01

Since January 15, the railway authorities have optimized the ticket change rules and expanded the scope of ticket changes, so that passengers can change tickets during the pre-sale period before and on the day after driving, which will further facilitate passengers to purchase tickets and travel.

In accordance with the provisions of the Civil Code, the Railway Law, the Regulations on Railway Passenger Transport, and the Rules for Railway Passenger Tariffs, the rules and standards for ticket sales and rebooking shall be clarified by railway transport enterprises. According to the current rules, train tickets can be changed to any train during the pre-sale period more than 48 hours before departure, and less than 48 hours before departure and after departure, only trains before 24 o'clock on the boarding date can be changed. After the implementation of the new regulations, the scope of ticket changes has been expanded, and passengers can change tickets within the pre-sale period before and on the day after departure, and no change fee will be charged if they are more than 48 hours before departure; Less than 48 hours before and after the start of the car, no change fee will be charged for changing the ticket before the date of travel (including the day), and the change fee will be charged according to the time echelon if the ticket is changed after the date of travel, and the specific change rules can be inquired by the railway 12306** and the station announcement.

After the optimization of the train ticket change rules, passengers have more options to change their tickets, making it more convenient to adjust their itinerary. At the same time, the railway department reminds that Railway 12306** (including the client) is the only official train ticket online ticketing platform of China Railway, and has never authorized any third-party platform to sell train tickets. Passengers who purchase tickets through third-party platforms will not only encounter "traps" such as surcharges and sales services, but also may have the risk of personal privacy information leakage. Please be sure to purchase tickets through the official channels of the railway, look for the official 12306 official ** and "Railway 12306" official APP, and confirm that the payee of the ticket is "China Railway Network*** to avoid receiving the refund due when the subsequent refund and change are not available."

*: China Railway WeChat official account).

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