What should I do if Mango Motorcycle charges a dispatch fee
While sharing motorcycles can better meet the needs of the public and effectively solve the "last mile" of urban transportation, the problem of "random parking and random placement" accompanied by its development has increasingly become a challenge for urban governance. As an emerging force in the shared neighborhood, Mango Motorcycle actively adopts electronic fences, no-parking zones, dispatch fees and other methods to regulate user riding.
The scheduling fee is undoubtedly an effective way to regulate the user's riding behavior, but some users will also ask when the platform will charge the scheduling fee? And how to avoid scheduling fees? Here, Mango Motorcycle is here to answer the user's questions.
There are only the following situations in which the dispatch fee is charged: First, the dispatch fee is incurred when the bike is returned beyond the boundary of the specified riding area. Second, when the bike is not returned at the specified parking spot in the riding area, a dispatch fee will be incurred. Third, in the cycling area, when entering the no-parking area (in the community, school, supermarket, scenic spot, etc.) to return the car, a dispatch fee will be incurred. The dispatch fee is unified at 3 yuan.
How to avoid: In the first case, push back to the riding area and return the bike at the parking point. In the second case, directly find the nearest parking spot to return the car. If you can't return the car within the parking line, you can contact customer service and take a photo for feedback, and the dispatch fee can be waived. In the third case, ride out of the no-parking area and return the car at the nearest parking point near the door or intersection.
The development of urban civilization is closely related to all people, and Mango Motorcycle sincerely calls on everyone to ride in a civilized manner, hoping to make a contribution to the construction of urban transportation civilization through its own strength.