1.Listening: Listen carefully to the other person's feelings and needs, don't interrupt or rush to give advice, but try to understand the other person's position and feelings.
2.Show concern: Show your concern and support for the other person through words and actions, so that the other person feels loved and cared.
3.Respect the other person's point of view: Respect the other person's views and opinions, and don't try to force the other person to accept your own point of view.
4.Ask questions: Help the other person express themselves better by asking questions to better understand the other person's thoughts and feelings.
5.Express your feelings: Express your feelings and needs in communication to give the other person a better understanding of your thoughts and expectations.
6.Find common ground: Try to find common ground and interests on both sides in order to better solve the problem and reach a consensus.
7.Avoid blaming and attacking: Avoid blaming and attacking the other person in communication, and instead be problem-solving oriented and look for the best solution.
8.Give positive feedback: Give positive feedback and encouragement to the other party in communication to help the other party build confidence and courage.
In conclusion, in the process of understanding and supporting the other person, effective communication needs to be based on respect, care, understanding and trust, and be problem-oriented to find the best solution.