The untold truth of the workplace
Dear friends in the workplace, Sister Nan is here to share the essence of some communication skills!
Whether you're communicating with your boss, colleagues, or subordinates, these tips will help you navigate the workplace.
Communicate upwards
Do you want to get promoted and raised? Then you have to master the art of communicating with your boss.
It's important to convey the core message concisely and concisely, so that leaders don't waste valuable time.
Present with conclusions followed by arguments to make your purpose clear and convincing.
Respect the leader and make suggestions in constructive terms, such as: "Do you think this would be better?" "Avoid direct conflict, don't dismiss the other person's point of view entirely.
Communicate at the same level
Although horizontal communication is not as visible as that of superior communication, its importance cannot be overlooked.
Harmony and close cooperation with colleagues are the cornerstones of success in the workplace.
Mutual respect is the foundation, express opinions with "I think" or "I feel" and avoid imposing on others.
When disagreeing, it can be said "should we consider it or not."instead of "You should do this....”。
Learning to empathize and create more communication opportunities, such as having lunch, giving each other drinks, participating in team building, etc., can deepen mutual understanding and trust.
Communicate downward
As a leader, it is important to care about the growth and development of your subordinates.
When communicating, the problem should be described objectively and concretely, constructive suggestions should be made, and solutions should be provided.
Protect the self-esteem of your subordinates and affirm their efforts and achievements. Expressing the importance of being instrumental to them, such communication will make them more confident and motivated.
After working for many years, I slowly realized the importance of workplace communication and how to deal with leaders, peers, and subordinates.
How to express gratitude without being polite, how to accept your sincere emotions in a way that is not uncomfortable, and how to adjust your unpleasant emotions.
Rockefeller, the oil magnate, said, "If interpersonal communication skills were the same commodity as sugar and coffee, I would be willing to pay more than anything else for this ability." This shows the importance of communication.
There are four steps to communication skills: first, objectively present facts; Second, say how you feel; 3. Explain the reasons; Fourth, make a request.
These tips may help you work together to take your career to the next level.