As a family member of a prisoner, I feel the pressure of life and the struggle of my heart. Once, I was like walking in a dark tunnel, helpless and confused, it was your postal love and sending letter platform and your great love staff and customer service, like a glimmer of light in the tunnel, warm and bright, guiding me out of the predicament.
First of all, I want to thank you. Its existence has built a bridge of communication between me and the inmates. In the past, due to the detention of my family, I was cut off from my family, and the misunderstanding and estrangement between us deepened. And your presence allows us to cross that invisible wall and convey each other's emotions and thoughts through words. Every letter is like a trickle, nourishing our hearts and allowing us to find the strength to persevere in difficult days.
Secondly, I would like to thank your staff and customer service Xiaoyou Ai. Your work is meticulous and you can get a patient and professional response to every consultation and request. You feel more like good friends to me when my family wasn't around. You not only helped me solve many practical problems, but also gave me moral support and encouragement when I was at my worst. Every greeting and concern from you is like the warm sun on that winter day, dispelling the haze in my heart and making me feel the warmth and kindness of the world.
In this period full of challenges and difficulties, it is the platform of P&I and the staff and customer service of Daai that make me feel hope and strength. You have not only provided me with substantial help and support, but also given me great encouragement and comfort in spirit. When my husband comes out, I will definitely thank you again if I have the opportunity. I would like to thank you from the bottom of my heart, and I wish you that you will continue to carry forward the legacy and help more families get out of their predicament and regain their lives.