At dusk, the sunlight shines through the transparent and clean window on Mr. Liu's bedridden wife** in his hand, the wife on ** is smiling and looking happy, while Mr. Liu has a sad face.
Mr. Liu is a middle-aged man, tall and strong, and his slightly vicissitudes of life are carved with traces of time. He was originally a good lawyer, but a car accident seriously injured his wife, and now he has been lying in a hospital bed and needs to be ** for a long time. In order to take care of his wife, Mr. Liu quit his lucrative job and changed careers to start a small business. He is busy and hard every day, just to give his wife a better life.
Mr. Liu has always been a good drinker, and he likes to drink with his friends and have some fun. And wine is also a kind of release for him, helping him to forget the entanglement with pain. Although Mr. Liu likes to drink, he is not an alcoholic, and every time he gets drunk, he only goes home to sleep soundly, which does not affect his family.
However, on this day, Mr. Liu had little wine left. He decided to buy some new sake at the store he frequented, as he felt that the wine had the most unique taste. After some selection, Mr. Liu spent 160 yuan on a new bottle of wine, which was not very expensive to him.
The next day, Mr. Liu woke up early to enjoy the new bottle of wine. He sets the table, opens the cartons, and goes to the kitchen to prepare some side dishes. For Mr. Liu, wine without side dishes has no taste. When Mr. Liu prepared the side dish and picked up the bottle to enjoy, he suddenly noticed that something seemed wrong in the bottle. As a drinker, Mr. Liu is very familiar with the fact that the liquid in the bottle should be transparent and there should not be any foreign matter inside.
He held up the bottle to take a closer look, his expression panicked. There's a black fly floating inside! The fly was completely preserved, and as the bottle swayed, it drifted inside. Mr. Liu felt very disgusted, such a situation was really unheard of. He is accustomed to buying alcohol on a regular basis, and he also knows the serious consequences of counterfeit and shoddy products in the tobacco and alcohol industry. Faced with this situation, Mr. Liu realized that he had to take action.
Mr. Liu picked up his phone and filmed the bottle and the flies inside. **Very clear that the seal of the bottle is intact and there are no signs of damage around the bottle. He quickly sent the evidence to the manufacturer of the wine, and explained that he was buying the manufacturer's branded product, and attached **. He wants the manufacturer to explain how exactly the fly got into the bottle.
However, Mr. Yoo did not get the response he was expecting. The manufacturer insisted that the wine they produced would not have such a problem, and believed that there might be a problem with the ** photographed by Mr. Liu, or that he had deliberately added flies to it. For such an answer, Mr. Liu was both angry and helpless.
As this incident fermented, Mr. Liu decided to turn to the law. As a lawyer, he has extensive experience in defending rights. He began to study the relevant legal provisions, hoping to find a legal basis that would solve the problem.
According to the relevant legal provisions, Mr. Liu believed that the products sold by the manufacturer had quality problems and were suspected of false advertising and fraud. On this basis, he intends to launch legal proceedings against the manufacturer, demanding a refund of the purchase amount and compensation for damages.
At the same time, Mr. Liu also contacted the food and drug administration department to report to them that there was a problem with the manufacturer, and hoped that they could intervene in the investigation to protect the legitimate rights and interests of consumers.
In the time that followed, Mr. Liu was busy preparing various materials and evidence for the lawsuit and seeking legal assistance. He firmly believes that justice will prevail and that it is the responsibility of every citizen to protect the rights and interests of consumers.
Uncle Ho's point of view:
1.Mr. Liu had every reason to be disgusted and dissatisfied with the discovery of flies. As a consumer, the products he buys should be safe and hygienic, and the appearance of foreign objects such as flies is an infringement of his consumer rights. By taking evidence and giving feedback to the manufacturer, he is protecting his own rights and interests, and has the right to ask the manufacturer to give a reasonable explanation and solution.
2.Mr. Liu bought the bottle because he recognized the taste and quality of the brand's products, and in fact he had never had any problems using it before. If flies do appear this time, it may be a mistake in the production process, and the manufacturer should take responsibility and investigate to ensure that similar problems do not happen again, so as to maintain the reputation of the product and the trust of consumers.
Uncle Ma's point of view:
1.The bottle was not opened, and the flies that Mr. Liu found may have entered during the production or packaging process, rather than a problem with the quality of the product. The probability of flies getting into the bottle is relatively low, so this is just an individual accident and not enough to negate the quality and credibility of the brand as a whole.
2.Instead of contacting the store or supermarket directly, Mr. Liu chose to complain to the manufacturer. Perhaps he could first communicate with the store or supermarket to seek a return, exchange or solution. Sending a message to the manufacturer may add complexity to the problem and may not necessarily get a substantive response.
Legal Opinions:1According to paragraph 1 of Article 63 of the Food Safety Law of the People's Republic of China, anyone who produces or sells food that does not meet the national food safety standards and causes damage to others shall bear tort liability;
2.According to Article 33 of the Law of the People's Republic of China on After-sales Service of Goods, when a merchant sells goods, it shall ensure the quality of the goods and implement after-sales service in accordance with the law;
3.According to Article 24 of the Consumer Rights Protection**, if there is a problem in the quality of the goods or services provided by the operator, the consumer has the right to request the return or replacement according to the agreement, and may request the operator to compensate for the loss.