January 2024 Model Complaint Index Ranking Rusty new cars pushed it to the top of the list

Mondo Cars Updated on 2024-02-02

Recently, Auto Door Network released the list of model complaint index in January 2024. In January, Toyota's particle trap blockage problem has declined, so the ranking of Corolla and Corolla Sharp has slipped slightly, but this problem is still the focus of complaints about the two cars. Although Toyota's two models of complaints declined, Toyota did not lose the top position of the complaint list, this month r**4 Rongfang soared 14527%, topping the list, in addition to the original car machine problem, there is a new problem of rusty doors. In addition, the Galaxy L7 has become the biggest dark horse on this month's list, and the price reduction brought by the New Year preferential activities** has caused dissatisfaction among old car owners. Changan Auchan X7 PLUS is also a new face on this month's list, and the car machine is not upgraded, so it is isolated in the Changan system and is complained about.

First place: r**4 Rongfang complaint index 13002

Typical faults: the car machine is not upgraded, and the door screws are rusty.

Automobile quality complaint review: Entering 2024, the R**4 Rongfang complaint index continues to climb, with a month-on-month increase of 14527%, in addition to the old problem of not upgrading the car machine system, there is a new common problem of rusty door screws, which is involved in models from 2020 to 2023. According to the owner's feedback, the R**4 Rongfang screw above the door will soon have rust, which will endanger the safety of the body for a long time, and the owner hopes that FAW Toyota can take the initiative to recall it.

2nd place: Corolla complaint index 5094

Typical faults: vehicle machine jamming, particle trap blockage, instrument panel cracking.

Auto Quality Complaint Comments: In January 2024, the Corolla Complaint Index began to rise and fall, down 3607%, the complaint problems revolve around the engine, body, electrical, and service levels, mainly manifested in particle trap blockage, vehicle machine jamming, and aging and cracking of the dashboard, which are distributed on the 2023 model, 2021 model and old cars over 10 years old, which have basically become common problems for Toyota models.

Third place: Galaxy L7 complaint index 40635

Typical faults: disguised price reduction, insufficient battery life.

Car quality complaint comments: Galaxy L7 is the biggest dark horse in this month's complaint list, with a complaint index soaring 331471%, of which the manufacturer's disguised price reduction caused dissatisfaction by car owners is the driving force behind the sharp rise in the complaint index. According to the feedback of car owners, when buying a car in December, the dealer has repeatedly emphasized that the lowest price is the best time to buy a car, and as a result, Geely Galaxy launched a New Year gift package in January, and the price was reduced by 20,000 yuan after a number of discounts, which made the old car owner feel that he was stabbed in the back and then aroused concentrated complaints. In addition, some owners have reported that the Galaxy L7 has insufficient battery life, and the official propaganda has a full fuel range of 1250 kilometers, but the actual appearance is only more than 700 kilometers, thinking that the mileage is seriously false.

Fourth place: Corolla Ruifang complaint index 4056

Typical failure: Blockage of the particle trap.

Automobile quality complaint comments: Like Corolla, the Corolla Ruifang complaint index also declined this month, with a decline of 3768%, the complaint problem is concentrated on the blockage of the particle trap, and the main problem is the 2023 new car. The decline in the complaint index of Corolla Ruifang is not a problem that has been solved, but the enthusiasm of some car owners has subsided, resulting in the decline of the complaint index.

Fifth place: Changan Auchan X7 Plus complaint index 39045

Typical faults: the vehicle is not upgraded, and the gearbox is frustrated.

Automobile quality complaint comments: This month, the complaint index of Changan Auchan X7 PLUS rose steadily, ranking fifth, and the complaints revolved around the non-upgrade of the car machine system and the failure of the gearbox, and the complaints focused on the 2022 and 2023 models. According to the owner's description, the Changan Auchan X7 PLUS car machine system has not been upgraded for a year and a half, while other models of Changan Auchan have OTA upgrades, and they feel treated differently. In addition, many car owners also reported that Changan Auchan X7 PLUS has the problem of frustration and abnormal noise in low-speed first- and second-gear shifts.

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