On January 6, 2024, Flash Xiu Xia will be 9 years old.
9 years, 108 months, 3,288 days, 78,912 hours, 4734720 minutes, 284083200 seconds.
When the time was accurate to the number, Brother Shan Xiu suddenly realized that we had been with each other for so long.
Starting from Hangzhou, starting from repairing iPhone 4, today's flash repairer has spread to more than 100 cities across the country, becoming a flash repairer who can repair both iphones and Hongmeng and Android mobile phones, as well as tablets, notebooks, drones, smart watches and other devices.
Since its establishment nine years ago, Flash Repair has been committed to providing users with efficient and high-quality mobile phone repair services, and has gained the choice and support of tens of millions of users.
From 0 to 1 million to 10 million, the continuous breakthrough of the number of users inspires Flash Xiuxia to continue to improve service quality and efficiency, enhance the professional level and service ability of maintenance personnel, and provide users with a better service experience.
Nine years have flown by, and I am grateful to accompany me all the way. Flash Xiuxia has prepared a 188 yuan ninth anniversary maintenance ceremony here, providing high-quality maintenance services with lower ** to escort the mobile phones of tens of millions of users.
Over the past nine years, Flash Repairman has been adhering to the spirit of ingenuity and constantly optimizing technical capabilities and service quality, focusing on the field of door-to-door maintenance of mobile phones and smart devices, and providing users with efficient and high-quality door-to-door maintenance services.
More than 100 cities across the country are on standby, the moment they receive the user's order, they go to the user's side to repair the mobile phone non-stop, and they have been doing the same thing for nine years, doing everything they can to make repairing the mobile phone as simple as ordering takeout.
Flash Xiuxia has encountered countless urgent orders from users who are about to travel on business, and there are countless urgent orders that suddenly drop late at night, and it happens from time to time that you can't sleep all night in order to solve the incurable diseases of your mobile phone, and you insist on going to the door during the epidemic, but indoor maintenance has become open-air maintenance.
Users can't be delayed to repair their mobile phones, which is the meaning of "timely response" of Flash Repairer.
Time flies, the original heart is like a torch, nine years together, ingenuity and perseverance.
Looking back on the past nine years, Flash Xiuxia has never forgotten the important mission of "solving the user's smart device problems anytime, anywhere", and has always practiced the service concept of "customer first", winning praise from waves of users.
In 2023, Flash Repairman put forward the slogan of "let the mobile phone repair service return to the service itself", and took a series of measures to improve the quality of service. Expand the scope of after-sales warranty, upgrade anti-counterfeiting material codes, iteratively respond to timeliness and maintenance processes, strengthen training and acceptance, pay attention to process control and performance inventory, strengthen supervision with a 48-hour work order assessment system, and combine internal and external audits with mystery shoppers to form a regulatory closure.
In August last year, the evaluation of the WeChat mini-program of Flashman was launched, and it has received more than 4,600 praises so far, which is the best answer for Flashman to pay attention to user maintenance experience and satisfaction, and improve service quality.
Nine years have passed in the blink of an eye, and Flash Repairman is still deeply engaged in the field of mobile phone and smart device maintenance, and does its best to make more users in more cities get professional, efficient and worry-free maintenance services.
Back then, Flashman established a leading position in the industry with the four service innovation models of transparent pricing, fast response to door-to-door service, worry-free after-sales of quality accessories, and unified supervision and professional training, and participated in the drafting and formulation of the national intelligent terminal repairer certification standard led by the Ministry of Industry and Information Technology and the Ministry of Human Resources and Social Security in 2019, making the Flashman standard a national standard. In 2021, Flashman will open the platform to the whole industry and work with like-minded industry partners to promote the entire mobile phone repair industry to a new chapter.
Whether it is now or in the future, Flash Xiuxia will keep its original intention, persevere in ingenuity, continue to increase investment in technology and innovation, continuously improve its competitiveness, and accelerate the process of platformization, share development opportunities with the industry with a more open and inclusive attitude, build China's largest door-to-door maintenance service network, and achieve co-creation and common prosperity in the industry.
The most important thing is that Flash Repairer wants to make mobile phone repair break through the constraints of time and space again, so that users in more cities can submit repair needs anytime and anywhere, and enjoy fast, professional and high-quality mobile phone repair services.