Calling an ambulance is a very important skill in China, especially in an emergency. However, in many cases, due to the fact that the help-seeker is not clear about the situation at the scene, the condition of the disease, and even the geographical location of the patient, the on-site rescue of the emergency physician is delayed. Here are 10 must-know points to help you call an ambulance correctly:
1. Explain where the patient is
Sufficient details of the location will allow the ambulance to pinpoint the patient's location in the first place. If the location of the disease is in the city, it is best to be accurate to the house number of a street in a certain district, or the intersection of a street and a street, and the residential area should be accurate to the *** building, floor and house number of the community.
2. Explain what happened
The caller should make it clear whether the patient is developing on their own, or if they have been in a car accident, trauma, fire, chemical injury, etc., and this information can help the first responder decide which first aid equipment and instruments to bring to the scene.
3. Explain the identity and number of patients
The patient's name, age, gender, and number of patients should be clearly stated so that the first responder can confirm the patient's identity, avoid saving the wrong person, and decide how many vehicles to send.
4. Explain the type and severity of the patient's injury and illness
Does the patient vomit blood, chest pain, dyspnea, or is he in a coma or bleeding from trauma?This information can help first responders make an initial diagnosis of the condition of the injury and whether emergency treatment is needed.
5. Explain clearly what treatment measures have been taken
It is too late to wait for an ambulance to come to rescue some emergency situations, such as traumatic bleeding, massive hematemesis, asphyxia and sudden cardiac death. Nowadays, traffic jams in the city are more serious, and it takes a certain amount of time for ambulances to arrive at the scene, and some on-site emergency treatment is likely to save the patient's life and buy time for pre-hospital first aid.
6. Keep the contact open
At the scene, it is often the wounded and sick who cannot speak, and relatives or neighbors or passers-by call "120" for help, then the contact person's ** and name are very important, and it is important to keep in touch at this time**.
7. Don't be in a hurry to hang **
Be sure to make sure that the "120" answering person fully accepts the help message before hanging up**. Sometimes the helper speaks in dialect, or is a foreigner, ** finished, but the operator (first-level dispatch) did not understand or did not understand, if this side hangs up**, the operator also needs to reverse or listen to the playback repeatedly, which is a matter of delaying time.
8. If you cancel the car, please dial "120" again to confirm
Sometimes, the whole car of "120" is four or five people, rushing to the scene in a hurry, but you tell me that you don't need a car;Some people even don't open the door at all, saying that they haven't called "120", but we dial the contact's mobile phone, and the room is still ringing, forget it, go back. That's a waste of first aid resources, you know?
9. Send it directly to the ward of a certain hospital
The principle of transport is to be urgent, close and respectful of the patient's wishes. In general, emergency patients cannot be sent directly to the ward, but directly to the emergency department with emergency capabilities.
10. The division of labor of ambulances is different
Nowadays, the needs of society are diversified, and the tasks of ambulances are subdivided into first aid tasks, transport tasks and out-of-town transport tasks.