eBay overseas warehouse
The eBay cross-border e-commerce platform attracts many domestic cross-border sellers to flock to it with its own charm. The future of this platform for sellers is limitless, and there are countless successful cases, and many cross-border newcomers are eager to try it.
If you want to do well across borders, logistics arrangements are very important!
According to a survey by iResearch, the top reason for choosing online shopping is 484%, occupy the first place, while"Convenient and fast, it can be delivered to your door"accounted for 257%。
It can be seen that the best factor and convenience are the most important factors to attract consumers to shop online, which is also the reason why e-commerce is now fighting a war and building logistics with a lot of money.
Logistics costs are the largest expense of e-commerce companies, and then they are also the most important factor affecting profits.
"Amazon makes money"Sharp weapons": Logistics Master" article,"Logistics execution costs"(including costs such as transportation, order processing, warehousing, receipt and delivery, and returns and exchanges) is the largest expense of e-commerce businesses in addition to the cost of goods sold. In the 90s of the last century, Amazon"Logistics execution costs"Once accounted for 20% of the total cost, it has now dropped to about 10%, and the reduction of logistics costs has become Amazon's turnaround"Sharp weapons"。
Therefore, the deployment of overseas warehouses is very important, overseas warehouses are the most critical existence in the entire cross-border e-commerce sales process to connect buyers and sellers, overseas warehouses are used well, logistics is very reliable, and will save sellers unnecessary storage expenses, but also make inventory management worry-free, sellers just buy good goods, overseas warehouses will solve all follow-up work, so that orders can be sold.
So back to the overseas warehouse of our ebay cross-border e-commerce platform, how to cooperate?
First, let's take a look at the delivery model of the eBay platform.
1. Overseas warehouse delivery mode.
First, the product collection is transported to the overseas warehouse, and then after the eBay platform issues an order, the instructions are given to the overseas warehouse, and then the overseas warehouse distributes the veneer sheet according to the order information, delivers it to the local express, and delivers it until the buyer signs for it and the sale is completed.
2. Self-delivery mode (direct delivery).
After the eBay platform issues an order, the seller ships directly to foreign buyers through international shipping. Many sellers think that domestic virtual warehouse delivery can be made, and direct mail buyers can also display local delivery, but due to the rules of the eBay platform, this operation is very risky and is not recommended to use (once found, the account will be restricted).
2. How is the timeliness of the eBay platform set?
The timeliness assessment of overseas warehouses on the eBay platform is as follows:
1. The promised timeliness of overseas warehouse services.
When listing items, the seller sets the order processing days to no more than 2 days, and the estimated delivery days promised by the logistics options provided do not exceed the specified number of days, otherwise it will be regarded as non-compliant listing (the seller's compliance listing rate will be assessed).
2. The assessment indicators for the actual performance of overseas warehouse orders include the following.
Just-in-time delivery rate: The proportion of transactions that are within the promised delivery time for pickup scans.
On-time deliverability: The proportion of transactions that were delivered within the total promised delivery time.
Logistics NPL Transaction Rate: The proportion of transactions with "item not received" disputes (open INR) or low ship time DSR.
Reminder: The number of days varies depending on the country where the overseas warehouse is located, 10 days for the United States, 3 days for the United Kingdom, 4 days for the German warehouse, and 6 days for the Australian warehouse.
3. What should I pay attention to when shipping from eBay Pintai's overseas warehouse?
1. Packaging. When packing the goods, it is recommended to choose a carton for packaging items, and fragile items need to choose a box with a larger size, so as to ensure that the anti-collision packaging can be placed in the box to prevent the product from being damaged, or other situations that require protection.
2. Thank you letter.
A thank you letter can help sellers request reviews. Feel free to write some thank-you notes by hand, and you can also put some small giveaways in the package, which is very effective in increasing the number of reviews.
3. Sealing. Sellers need to use more than 5 cm sealing tape, strong sealing tape or adhesive tape to seal the joints, remember not to use colored adhesive tape, cellophane adhesive tape, cotton rope, nylon rope or hemp rope to seal the box.
When sealing the item, be sure to label the parcel clearly with the width of the parcel and include the return address, and when reusing the box, cover the previous mailing label or erase any previous address information with a black ink pen.
4. Check the address.
Before shipping, check whether the buyer's ebay and PayPal addresses are the same, and if there are differences, it is recommended to check the address with the buyer again. It is important to pay attention to whether the uploaded tracking number can be recognized by eBay, if it cannot be recognized, it will cause the seller to miss the ETRS (Excellent Rated Seller), and it will affect the listing ranking, resulting in an increase in the dispute rate between buyers and sellers, and in the worst case, it will restrict the seller's sales.
Reminder: When eBay ships goods, if the packaging is irregularly shaped, you need to attach the mailing label securely to the item, and do not use the hanging tag.
In order to bring customers a better shopping experience, it is especially important for sellers to understand the eBay shipping rules.
Many sellers are rumoring that eBay must now use eBay's designated overseas warehouse, is this really the case?
The answer is: not necessarily
1. eBay now has its own certified third-party overseas warehouse, after the seller uses it, if there is a problem with logistics delivery, the platform will have a corresponding protection policy, so there is no need to worry about unnecessary impact.
2. Sellers can also cooperate with other overseas warehouses by themselves, but it should be noted that they must truthfully fill in the location of the published items, in the United States is to fill in the United States, and must not actually be shipped from the mainland, but the location is the United States.
eBay prohibits the form of virtual overseas warehouses, and once discovered, the account will be restricted.
Reminder: eBay will also regularly inspect and evaluate the seller's overseas warehouse delivery transactions, please check the customer experience report for specific evaluation results.
The above are some of the relevant cognitions used by the ebay platform overseas warehouse, in short, it is necessary to operate within the rules of the ebay platform and go through the sales process according to the rules, so as to smoothly complete the entire sales process of order signing.
Best wishes to all eBay cross-border barley!!