While the second-hand economy is hot, there are more and more idle items circulating on platforms such as Xianyu and ZhuanzhuanHowever, the transaction volume of items is large and complex, and the majority of non-standard items are more difficult to identify, and it is difficult to measure the value of goods by a single standard because of the different degrees of wear and tear of second-hand goods. The official inspection report of the Zhuan Zhuan app is a means to measure the value of the commodity, so is it highly reliable?
It is not unusual to issue such a soul tortureIn the second-hand market, consumers are often in a vulnerable positionOnline trading, the buyer can only get a general idea of the item through the seller's descriptionThere is a serious information asymmetry
Especially in the transaction of electronic products, it is often necessary to judge the quality of goods through a variety of means, which leads to a high dependence of consumers on the information provided by operators, however,This information asymmetry often makes it difficult for consumers to identify the authenticity of the information provided by sellers.
The transfer platform is a well-known second-hand comprehensive platform in ChinaVertically cultivating electronic products, with many categories and large platforms, there is a certain strength to intervene in the transaction, and the acquisition of mobile phones in the C2B2C model is only sold to buyers after quality inspection by official personnel, which increases the credibility of the quality of goods.
The free market allows consumers to trade freely, while the official inspection area implements one item one inspection, the non-standard goods to achieve "as reasonable as possible" standardization. The quality inspection report shows the function and condition of the mobile phone, and comprehensively determines that it is new, so as to provide a reference basis for consumers who purchase goods.
There is a temporary lack of unified regulatory standards in the second-hand industry, and quality inspection is not an easy task. Although the transfer platform has invested money to build its own inspection team and established a relatively complete set of product and inspection processes, but,It is also difficult to achieve 100% objective and accurate quality inspection。After all, there are 5,000 people involved in the quality inspection workIt is impossible for each person to be completely consistent in terms of subjective terms such as appearanceHowever, it is worth affirming that the man-machine combination detection method is adopted in the functional detection of Zhuanzhuan, which ensures the accuracy of the data, thereby greatly reducing the error rate.
As far as the market is concerned,Many consumers have a negative attitude towards the second-hand market, that the second-hand market detection chaos "moisture large".Much of this is due to subjective factors such as appearance。In response to this kind of problem, the transfer platform has also introduced some related after-sales servicesFor example, "refund", "compensation", etc。Like new e-commerce, as long as the user is not satisfied with the goods received, no matter what the reason, they can return the goods directly.
Judging from the above content, the official inspection report of the mobile phone is more credible, and if there is a problem, there is also an intimate after-sales guarantee.