Recently, some netizens posted ** that after the 120 emergency staff of the Nenjiang People's Hospital in Heilongjiang Province arrived at the patient's home, they refused to carry the patient into the ambulance, which caused concern.
* A woman's father was seriously ill, she called Nenjiang People's Hospital 120 for emergency treatment, because there were no other relatives at home, it was difficult for her to carry her father on a stretcher alone, so she asked the staff to help carry the patient into the ambulance, but the staff refused, the other party said: "We can't carry it, there is no such obligation." ”
The woman told the emergency personnel that she had previously called the emergency ** of the Chinese Medicine Hospital and the People's Hospital, and she could help carry the patient, but she was still rejected by the staff, and the staff also asked her to sign to refuse to admit to the hospital**, and asked to pay a 40 yuan outpatient fee, and the woman had an argument with the hospital staff.
The scene of an argument between hospital emergency personnel and the patient's family. Source: **Screenshot.
On February 26, the staff of Nenjiang People's Hospital responded to the incident, saying that the hospital and relevant staff had apologized to the patient's family, and the family expressed their understanding that the two staff members involved had been suspended.
It said that the hospital was indeed not equipped with stretcher workers, in principle, doctors can take the handle, but at that time, the emergency doctor had a herniated lumbar disc, and the patient needed a special stretcher, equipment and training, and the emergency doctor did not receive the relevant lifting training very systematically, in order to avoid secondary damage to the patient, it was still necessary to carry the trained personnel.
The hospital staff reminded that the patient's family needs to explain the patient's condition and the requirements for transportation in detail when dialing 120 emergency **, and the hospital will dispatch appropriate personnel and equipment to treat it according to the situation.
The staff of the Nenjiang Municipal Health Commission said that they had received feedback on relevant problems before, and had contacted the People's Hospital, and the hospital had responded to the matter, but the results had not yet been fed back to them.
*: Jiupai News.
Intern reporter: Qiu Dan
Reporter: Wang Jiaqing.