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First, the incoming goods are blocked at the door.
Many employees always put the goods near the door when they come, thinking that this can "save" some effort, but in fact, this will increase the "obstacles" for customers to enter the store, which is inconvenient, and once there are more customers, it is easier to bring some "blockages".
Besides, judging from the image of the store, it is not good!
Second, the inspection efficiency is low.
Most colleagues inspect the goods slowly, the fundamental reason is that they do not realize the impact of this behavior on the overall performance, when we inspect the goods, if we drag, the shopping guide of the whole class will "lose" combat effectiveness, I think, we will have this experience in the store, while there are a lot of goods there, while and the shopping guide, the longer the stalemate of this state, the lower the work efficiency.
Therefore, after the arrival of goods, it is necessary to speed up the acceptance, load the goods, and quickly restore the "order" of the store.
Third, the improper method needs to be improved.
Some store colleagues are like this when inspecting the goods, one person is there to inspect, and the other person is responsible for shopping guide and cashier, etc., so it seems that there is a division of labor, but a person is looking for goods and placing orders, and the speed is very slow.
Fourth, the distribution center is not organized.
When packing in the distribution center, if the goods are placed at will, it will also increase the time for store staff to find the goods.
The "crux" of these work will directly affect the "health status" of the store, in fact, it is possible to do a better job in the acceptance of goods, and it is not difficult.
1. Be prepared for incoming goods.
It is very clear which day the store will come to the store, and the staff on duty should do all the basic work in advance on the day of arrival, and deal with some other things first, so that they can concentrate on "breaking" after the arrival of the goods, so that the work efficiency will also be improved.
After the goods arrive, the goods should be placed in a relatively empty place in the backyard, and should not be blocked at the door.
Second, double acceptance.
When two people accept, one person to the list, one person to look for the goods to see the batch number, etc., according to the order to find the goods, this is not only the requirements to be done, but also to improve work efficiency, but also not easy to omission.
3. Pause when customers come.
Every time the goods are inspected, it can be said that there will be customers to the store, if the customer arrives at the store, especially when there are more customers, we should immediately stop the inspection, to the shopping guide, because the performance of the shift is more important, and everyone concentrates on the shopping guide first, and there will be no "boredom" mood.
Acceptance can be suspended at any time, but customers will not wait for us to finish the inspection.
Fourth, the speed should be fast.
When accepting the goods, the speed should be fast, can not be delayed, some colleagues feel that there is nothing to do at work anyway, idle is also idle, it is better to "slowly inspect", which will bring a lot of "store problems on duty".
What is there to think about in the inspection? The eyes are clear and fast, the quantity, the batch number, specifications, etc., to see if there is any damage, what is the degree of damage, whether to report the damage, there is a difference in the number of timely report to the distribution department, speed up the pace, so that it can be inspected and good soon.
Fifth, the distribution center cooperation.
When the distribution center loads the goods, it should also be placed in order, so that after the store receives the goods, it is very convenient to find the goods according to the order, which can save a lot of time.
The improvement of store performance is not only reflected in the shopping guide, but in every place, how the inspection efficiency is, not only reflects the state of the store staff, but also directly affects the turnover on duty and even the whole.
Many times I have seen some stores get off the truck and arrive at the store, and hear the store staff shouting "Ah! Oh no, it's coming! "It seems that everyone is resistant to the incoming goods in their hearts, in fact, if there is no incoming goods, how can there be goods to sell, how can there be turnover? In the final analysis, we still have to face and improve the efficiency of inspection, so that we will not be afraid of incoming goods.